"Nobody cares when spending others money?"
J. Michael Connors MD
Continual improvement seeker with old school belief that better healthcare outcomes come from strengthening trusted relationships.
The Real Cost of Healthcare: Diving into Price Transparency
Dr. Bai, a doctor of accounting with a keen eye for the enigmatic numbers that govern healthcare spending, leads us to question the very essence of price transparency. Does it matter when the cost seems invisible to the end-user?
In her examination, which extends to her LinkedIn discussions, Dr. Bai highlights a universal truth: we're all too human when it comes to spending money that doesn't come out of our own pockets.
The Patient Perspective As a patient with a high deductible, the cost of healthcare services is a significant concern — until it isn't. After meeting our deductibles, convenience reigns supreme. We don't question the cost of a service any more than we'd question the price of a meal we're not paying for.
The Demand for Notes and Tests In my experience as a pediatric ER doctor, the demand for notes justifying a return to school or work drives countless unnecessary visits. When neither the patient nor the institution requesting the note bears the cost, the system fuels itself on inefficiency.
The Referral Culture in Primary Care Recalling days when primary care would triage and treat, I now see a stark contrast. Nowadays, the slightest suspicion of needing an x-ray or stitches sends patients directly to the ER. It's the path of least resistance for a system that's too busy, and it's a costly one.
The ER: A One-Stop Shop? In the ER, our role has expanded far beyond what it once was. What began as a lifeline for urgent cases has morphed into a hub for any and all healthcare needs, often at the expense of patient care continuity and cost efficiency.
The Misguided Attempt at Lowering Costs Efforts to reduce costs through alternatives like telemedicine and retail clinics have not addressed the root of the problem. They provide care without the continuity necessary for true cost savings, often leaving patients and the system at large clamoring for more.
Ripples in the Pond: The Wider Impact Our focus on immediate care and ignoring the price leads to a dangerous oversight. It takes away vital funding from areas like primary care and prevention, which could help mitigate the very need for such extensive emergency services.
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The Safety Net Frays The ER, serving as the ultimate safety net, is stretched to its limits. Hospitals are increasingly taking on the cost of care for the uninsured and underinsured, dealing with sicker patients, and chasing unpaid bills. These financial strains lead to a multitude of systemic issues, including the controversial practice of hospitals suing patients to recover costs.
Bringing Back the Balance It is essential to recognize that the allure of 'free' care comes with a price — one that's paid in the form of higher premiums, reduced care quality, and a healthcare system burdened by inefficiencies.
Looking Ahead Our healthcare landscape teeters on the brink, where the illusion of costless care is shattered by the reality of its economic burden. To sustain a system that is both financially and ethically sound, we must embrace a more holistic approach that values preventive care and judicious spending as much as it does the immediacy of services.
Conclusion: The Price of Transparency in the Healthcare Equation
As we navigate the convoluted terrain of healthcare costs, Dr. Bai's insights remind us that price transparency is a critical, yet underutilized, tool in our arsenal. But transparency alone is not a panacea; it must be thoughtfully tethered to the stakeholders who are directly involved — the payers, providers, and patients themselves.
Patients must be empowered with knowledge not only of the costs they are incurring but also of the quality and outcomes they can expect. Clinicians, providers and institutions that request care or tests without bearing the financial burden must be made part of a system where accountability is as transparent as the pricing. Employers, insurance companies, and healthcare facilities must align their incentives to support this clarity and responsibility.
?Price transparency must evolve beyond a mere declaration of costs. It should serve as a bridge connecting the financial and clinical aspects of healthcare, ensuring that what we pay for aligns with the value received. The goal is not just to avoid superfluous expenses but to invest in services that deliver measurable outcomes.
?The true cost of healthcare extends beyond the dollar amounts charged; it encompasses the impact on patient health, the efficiency of care delivery, and the sustainability of the healthcare system itself. Only when transparency leads to informed decisions by all parties — decisions that are reflected in both pricing and payment structures — can we begin to untangle the complex web of healthcare spending.
We stand at a crossroads where the necessity for transparent pricing must be reconciled with a payment structure that rewards positive health outcomes, not volume of services. It is here, in the nuanced understanding of cost, care, and consequence, that the future of our healthcare system will be determined.
Healthcare Subject Matter Expert & Salesforce Health Cloud Project Manager/Business Analyst | Medical Revenue Cycle Optimization for Salesforce | 20+ Years in Healthcare, Operations & Small Business Leadership”
10 个月A bit of a tangent but as some relevance is a quote of Margaret Thatcher. “The problem with socialism is that you eventually run out of other people's money.”
Dermatology & Dermatology Mobile Apps
10 个月Prices without outcomes are meaningless.?HealthCare Consumerism. The Emperor Has No Clothes https://www.dhirubhai.net/pulse/health-care-marketing-emperor-has-clothes-howard-green-md
Physician ? Internist ? Iconoclast ? Life Sciences ? Biology ? Botany ? Chemistry ? Ornithology ? Mycology ? Impossibly Curious ? Social Justice ? Mom ? Lifetime Learner ? Journey = Destination ? Meliophile ? Aesthete ?
10 个月This would be fine, excluding big for profit PE and VC entities getting involved. Having access to less care or rationing patients access to tests and treatment seem like a bizarre argument, that thoroughly disadvantages those who already have less, who are more likely to forgoe preventive and even necessary interventions. What makes much more sense to me is having a huge expansion of preventive medicine and primary care AVAILABLE TO EVERYONE. Because literally these costs mean nothing to the wealthy, and excluding people from appropriate tests just because they are expensive? Short sighted. Again favors wealthy. Again shortchanges those with less money (who happen to be higher risk.) Let’s get our priorities straight.
Cardiologist at Dalawari Medical Services & Medical Legal Consultant at Cardio Med Legal
10 个月Hence patients need to have more skin in the game….
Thanks for your insights J. Michael Connors MD! Couldn't agree more with your statement: "As we navigate the convoluted terrain of healthcare costs, Dr. Bai's insights remind us that price transparency is a critical, yet underutilized, tool in our arsenal. But transparency alone is not a panacea; it must be thoughtfully tethered to the stakeholders who are directly involved — the payers, providers, and patients themselves." We would add that employers play a key role in leveraging price transparency insights to re-design health systems that work better for all stakeholders.