NOAN Knowns: The Plateau
Many a hand has scaled the grand old face of the plateau. Some belong to strangers and some to folks you know.

NOAN Knowns: The Plateau

IT'S PLATEAU TIME - If you're curious about AI and keep your ears open, you'll have probably noticed a gradual softening in sentiment towards it. We shot through the frothy phase where everyone's used it for the first time, pulses are racing, and people think it'll change their lives forever.

We're emerging from the darker?'Woah jesus that stuff is NOT what I thought it was' phase where people become hugely skeptical, and we're climbing out into the 'Seems good, turns out I'll use it every day, just not how I first thought' phase where people are a bit more measured and sensible and start to figure out where it fits into their lives at work and home.?

We have reached the plateau.

And the good thing about reaching the plateau (Official name:?Plateau of Productivity) is that we've climbed the 'slope of enlightenment' to get there. We're all a bit smarter about it. We're starting to really see where & how AI really works for businesses. We're figuring this stuff out, folks. Here's what that journey looks like - this is the Gartner Hype Cycle:

The users who got on the NOAN bandwagon early, of course, have already set up shop on the plateau, and have been cranking away productively for months. But wherever you are on the journey: the best is still to come. AI tools for business, like NOAN, are getting more refined and smarter every day. More on that, generally, below. But first.....

WHAT'S NEW WITH NOAN

?????? –?May/June is a massive period for NOAN. We are preparing to announce our first major global partnership (??), relaunch the platform, and launch an entirely new AI-powered product adjacent to NOAN Strategy. In the meantime we have been shipping, shipping, shipping! Our promise to small business is to make AI easy to use and super effective. To that end, we have now integrated three different LLMs –?OpenAI, Anthropic and Perplexity –?within the Smart Blocks that make up the NOAN platform, with more to come.? Here's a list of what we've shipped in the last few weeks on the main NOAN Strategy platform:

ANTHROPIC INTEGRATION: Users can now choose from Open AI and Anthropic (Claude) models to see what works best for their strategy development needs. Give the system one direction, and try both OpenAI and Anthropic see which model gives you the best results. Anthropic is just the first additional LLM we've added - this makes using AI platforms for small business drastically easier. Expect to hear more soon.?

PERPLEXITY SEARCH:?We've also added?Perplexity's AI-driven live web search so users can draw in fresh insights from the web to assess and refine the strategy they're developing, all within the NOAN platform. Look for the 'Assess' button in every Smart Block. MEMBERSHIP PERKS:?We've added a comprehensive perks marketplace for NOAN users, giving them huge discounts on top-tier business-building tools like Slack, Zoom, Google Ads, AWS, Hubspot and Intercom. Access via your account settings. SOON: Stay tuned for major developments in partnerships, collaboration tools and much more.

BOOK A FREE FOUNDER DEMO Curious about what's under the hood? Just want to chat to NOAN's founders about what we're building, how to use AI, or even investment? Markham & Neal are both open to free no-obligation founder demos. Just click and book time on our calendars - we'd love to show you the platform, talk about the features that we have in store, and more. Click on the images below to book time.?


50% OFF FOR RETURNING USERS Tried out NOAN in the early days but curious to see how it's changed? We'd love to see you back! Email us and we'll give you 50% off your first month.

WHAT WE'RE WATCHING??

KNOWLEDGE IS EVERYTHING - When we're talking to people who are new to AI, we often describe the AI models, the LLMs, as the most hyper-intelligent person you know. They have a brain wired at a higher fidelity that what you've ever experienced before. There's more power in their computer.?

BUT, as you may know, if you ask that hyper-intelligent friend to do something that falls outside of their frame of reference, for which they don't really have any structured context, they'll likely screw it up.

This is because you haven't helped them deploy their huge intellect against this specific problem you have, or the specific knowledge needed to nail the task. You've assumed they'll bridge the knowledge gap somehow, on their own.

That's the experience most people have with AI, or ChatGPT. They've been told it's super intelligent, they've asked it to do something without structured context, and it's failed, disappointingly.? But if you set it up the right way, give it the right context to understand the ask, accurately point it at the most important bits of that knowledge in the right order, it has a great chance of exceeding your expectations, because it can leverage its massive artificial intellect, through the lens of your structured knowledge.?

That's what NOAN is, essentially. It's a machine to help business owners structure the knowledge about their company so an AI model understands it, and can then help them run their businesses more effectively. (And it uses AI to help them build the knowledge, too).

That's what makes it so powerful. It answers a big question that a lot of people who haven't made it to the plateau yet are asking themselves.

HOW SHOULD I BE USING AI RIGHT NOW? - That's literally the title of a recent Ezra Klein podcast in which he interviews AI academic Ethan Mollick, essentially asking what he's doing wrong and why ChatGPT isn't giving him what he wants..? It's a pretty honest conversation, and it immediately busts one of the great early myths about Generative AI tools like ChatGPT – that they're easy to use. It's easy to get them to do something fun, like create a bedtime story for your kids, or write a paragraph about you from what it has found online. But going straight to the source for more nuanced tasks can lead to frustration, because OpenAI and the other models aren't set up for any one specific task or outcome. They're big, general tools.

Mollick answers that ChatGPT isn't really set up for the user to understand how powerful it is, or how to get the most out of it. It's harder than it seems to get results directly from the platform. Mollick also points out that unless you use the paid version, you're kind of using a cast-off old hand-me-down version and you're likely to see lacklustre results.

This point is worth dwelling on.

Free versions of anything online are always lesser than the paid version (NOAN uses the most up-to-date models across the entire experience). Mollick also says that it takes 10 solid hours of using the bare tools in a very deliberate way to understand them. (He goes into even more detail on another podcast) That's a lot of time, and?it highlights something nobody said during the frothiest part of the hype cycle.

GETTING GOOD STUFF FROM CHAT GPT ISN'T THAT EASY AND LEARNING HOW TO GET GOOD STUFF FROM IT TAKES A LOT OF TIME ?        

Well, yeah. We agree. So we're building a thing to help small businesses grow, without having to struggle with the blank box of a ChatGPT interface.?

That 'struggle time' is time most of us don't have, and stalling user growth for the big AI models (see chart below) confirms that users need to be guided on how to get the most from AI models & products effectively. Without guidance or guidelines to help them succeed, they often end up getting crap results and going back to what they know - spreadsheets and pdfs. The horror.?

SIGNING OFF ?


要查看或添加评论,请登录

社区洞察

其他会员也浏览了