NLP vs ChatGPT: Find out how to take advantage of these technologies in your company!

Natural Language Processing (NLP) is a technology that has been around for years, but it gained even more prominence with the introduction of ChatGPT. Launched in November 2022, ChatGPT differentiates itself from other NLP options by being an advanced natural language tool that uses artificial intelligence to generate accurate and coherent responses in real time.

While other NLP tools focus primarily on text analysis, ChatGPT is capable of understanding and responding to a wide range of natural language questions and commands, making it a valuable tool for many businesses and organizations across different industries.

NLP vs ChatGPT: what's the difference?

NLP and ChatGPT (Transformers Generative Pretrained Language Model) are terms related to artificial intelligence and natural language processing, but there is a clear difference between them.

While NLP is a branch of artificial intelligence that focuses on making machines capable of understanding and processing human language, ChatGPT is a specific application of this technology, which uses NLP techniques to provide automated responses to questions and conversations with users.

What is NLP?

The NLP technology includes a series of techniques used for the analysis, understanding and generation of texts. It is used to improve processes, simplify infrastructures and reduce business costs. Some of the most common uses of NLP include classifying documents, summarizing documents, creating automated FAQs, searching documents by similarity, and correcting text.

What about ChatGPT?

ChatGPT is one of several linguistic models developed, which were specifically trained to dialogue with humans, which makes it ideal for use in chatbots.

There are other companies in the market that have similar models, and that are available in different levels of maturity. In a short period of time, we managed to achieve impressive results, and certainly the speed of launching new products and the increase in competition will only tend to intensify over the next few years.

ChatGPT can generate impressive written content for a computer, and is already used by many people to get texts and ideas through simple dialogues.

How to use NLP in your company?

The use of NLP in your company can offer a great competitive advantage, allowing the automation of tasks that were previously carried out manually. However, it is important to consider some points when planning to deploy an NLP service.

The first point to be considered is the flexibility of the system. New technologies are emerging and, therefore, it is important that your NLP solution has interfaces that allow the exchange of models without the need to reprogram the system.?

Furthermore, it is important to take into account the efficiency and accuracy of the chosen model, as well as its capacity for learning and constant updating. When planning your organization's use of NLP, it's important to evaluate these factors to ensure a successful and efficient implementation.

What NLP services can you use to improve your operation?

Countless applications can be developed to improve your processes, simplify your infrastructure and reduce costs with NLP. Some of the most common use cases are:

• Classification of Documents into categories;
• Document Summarization;
• Creation of FAQ page automatically;
• Document search through similarity with other artifacts;
• Document search through semantic search in your repository.
• Text correction.

That said, when planning the deployment of an NLP-based project, it's important to consider a few crucial questions:

• Text cleaning, extracting HTML tags and special characters, for example;
• Partitioning of the text according to subject, chapters, or paragraphs;
• Automatic access to the company's existing dataset, including files in different formats (such as .pdf, .docx and .txt);
• Extraction of text from images in a structured way, such as Invoices;
• Return of the result in a way that is understandable to the end user, either through summaries, filtering or others;
• Data security, avoiding data injection through the user interface;
• Hosting of the models in the company's own cloud, depending on the sensitivity of the documents.

Power your operation with NLP

NLP is a technology that has been gaining more and more space in the market, bringing with it a multitude of possibilities for automation and process improvement. From document classification, to semantic search and text correction, NLP presents itself as an essential tool for anyone looking to evolve and stand out in the market.

ChatGPT, in turn, is an NLP model developed by OpenAI, which has stood out for its natural conversational ability and ability to answer complex questions accurately. The combination of NLP technology with ChatGPT is an important step towards the evolution of human interaction with machines and brings with it the possibility of creating chatbots, customer service systems and much more.

With more than 20 years of experience, Luby is the ideal partner for the success of your NLP project. With a highly qualified team and innovative solutions, Luby can help you take advantage of all the benefits of NLP technology. Whether to automate internal processes, improve user experience or even develop customized solutions for your company, Luby is ready to guarantee maximum efficiency and security.

Don't waste any more time and invest in artificial intelligence with Luby. Click here to learn more!

Rubens Mau, Data Scientist.