NG9-1-1: The Thirst for Data
Mark J. Fletcher, ENP
VP Public Safety | 911inform, NG911 SME - Federal MLTS Expert on Kari's Law | RAY BAUM'S Act | Alyssa's Law. NENA Northeast Regional Director
Since the first call to 9-1-1 on February 16, 1968 in the small town of Haleyville Alabama, these three digits have become an important moniker of our nation’s emergency communications history and heritage. 24 hours a day, 7 days a week, 365 days a year, dedicated call takers man their consoles, saving countless lives with their calm, cool fortitude, and minimal information about their callers.
From that initial ceremonial 9-1-1 call, made by Alabama Speaker of the House, Rankin Fite, and answered by Congressman Tom Bevill manning a special red phone in the Haleyville Police Department, right to today’s advanced Emergency Services IP Network (ESINet) and modern NG9-1-1 emergency centers like the Fairfax County Department of Public Safety Communications facility just outside of our Nation’s capitol, the technology that sits in the data centers behind the 9-1-1 call taker has radically changed and has greatly improved. [ M O R E ]