Pradeep Mittal

Enterprise Architect | Innovation Lead | Growth & Digital Transformation Change Maker | Generative AI & Digital Workplace Expert | Cloud Strategist (Microsoft 365, Google, AWS)

8 年

Carlos Cordero, I agree with you. however appearance of virtual agent to make emotional connection with end user should not be neglected. Intelligent Emotional Agents can also play big role in engaging users to adopt digital transformation tools.

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