Next Generation Service Desk
Is your Service desk provider reactive rather than reactive? Mike Matthews from Fujitsu looks at how the Next Generation Service Desk uses predicative analytics to prevent and mitigate any issues https://goo.gl/Mk2HOr
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Carlos Cordero的更多文章
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Cloud Service K52017年2月2日
Cloud Service K5
Fujitsu K5 enables Transport providers to blend the IT they need to run transport safely, and on time, leveraging the…
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Digital Workplace2017年2月2日
Digital Workplace
To drive tangible productivity gains with #IoT, you need an understanding of how to apply data, analysis and outputs…
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Next Generation Service Desk2017年2月1日
Next Generation Service Desk
Applying machine learning to the Service Desk is an increasingly viable option. Here's how to get it right https://ow.
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Workplace Anywhere2017年2月1日
Workplace Anywhere
The workplace is becoming more #digital. Your employees need to be free to work anywhere, anytime, securely…
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Hybrid IT2016年10月3日
Hybrid IT
46% of organizations said they have a “problematic shortage” of cybersecurity skills – up from 28% just a year ago…
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Hybrid IT2016年10月3日
Hybrid IT
Is your cloud management and operational framework both comprehensive and agile in your Hybrid IT ecosystem?…
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Next Generation Service Desk2016年10月3日
Next Generation Service Desk
It’s not just about how the service desk can improve, but more about replacing it with a different model altogether?…
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Hybrid IT2016年9月2日
Hybrid IT
Is the Hybrid future inevitable? More than four-fifths (81%) of the IT leaders we surveyed agree they will have to…
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Workplace2016年9月2日
Workplace
Four ways to help build that link and create a data-driven culture within your business https://bit.ly/2aDIxt7
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