The Next Generation of Healthcare
Todd Thayer De Voe, MPA, CEM?
President IAEM R9, Co-Founder FRAEM, Educator,
The Future of Healthcare
With the ever-changing landscape of healthcare, providers need to have the ability to increase their capacity to see patients. Today, it has become difficult for people to take time off for a fifteen-minute consultation or follow-up appointment. The lack of time frustrates both the patient and the provider.
How can healthcare providers make their practice reach more patients while keeping costs in check? The application of Telemedicine is the most cost-effective and time-saving tools that a healthcare provider can use.
Telemedicine is part of a complete strategy focused on attracting people to your organization, creating an experience that encourages engagement, and eventually growing your patient base.
Opening the Digitial Doorway
People are no longer accepting; they have to go to the doctor's office. Today people are more informed and want to participate in their healthcare. They perceive themselves as medical consumers and expect more from the provider they choose. The modern healthcare consumers look for competitive pricing, improved convenience, and accessibility via tech, good reviews, comments, and ratings, and personal referrals.
Healthcare consumers are using the information at their fingertips to choose their providers. They want to have the ability to have access to their healthcare information on demand and on their timeline. Today's healthcare consumer is native to technology and has a digital device in their pocket.
Time Is Money
The old saying is that time is money holds me true in healthcare. According to the American Time Use Survey of the total time a patient spends on a doctor's appointment, 50% of it is taken up by travel and wait time. Furthermore, when compared to other industries, the travel and wait times for healthcare services are the longest. Time loss (time=money) equates to over $89 Billion spent waiting for a fifteen-minute healthcare appointment.
The time savings and money not lost is why patients are moving to healthcare systems that offer telemedicine.
Truth is in the Numbers
Healthcare Sucess researched how people choose their healthcare team. The following information is telling the future of how providers will give care.
Mobile devices — everyone's constant companion—
· 44% of people on a mobile device scheduled an appointment, compared to 34% who only use a computer
· 83% of patients visited a hospital website before scheduling an appointment
· 25% of patients are booking appointments with their doctors through non-traditional means
· 77% used a search engine before booking an appointment
In 2016 The National Research Corporation (NRC) released findings from a survey they conducted concerning consumerism in healthcare.
· 70% of health system leaders have not started or are in the very early stages of consumer-centric thinking
· 8% of hospitals/health systems showed strong consumerism focus
· 90% of respondents said improving the consumer experience is the top priority.
TMed at Titan HST
TMed gives you and your team a distinct advantage over traditional methods of providing care to your patients. Your patient base sees providers from your network, on their cell phone, tablet or desktop. TMed allows scheduling, prescribing, intake, adaptive video, discharge, payment, and follow-up can all occur within the platform.
for more information email [email protected]
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