Newsletter—13 WHAT DID YOU HEAR? Lucky 13?
What’s your interpretation of what you just heard? What was your take on it? John Lennon singing about peace back in the day, for many it was “give peas a chance.”.? Is “Stick to your guns” now a faux pas? And, last but not least the lyrics to the little drummer boy “Do you hear what I hear”? What do you hear?
Moving on, last week I had the opportunity to attend an open forum (by invitation only) given by AccessWave and Cushman & Wakefield, in the Big Apple. No not Apple headquarters, but just as exciting New York City! The timely and insightful topic Data & Leadership Exchange, covered some interesting points.
? Technology and AI comes with a price-point that could be a game changer for some. But, my?thought, “the hardest part of all is letting go of programs and systems that are not serving you or?leading to growth.”
? Will AI take my job? Write this Newsletter? Eat my food? Probably to one and two, but for now?my food is safe! Whew!!
? Think about how long you resisted your mobile phone purchase? Now the biggest question is?what color do you want your new phone to be?
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Everything becomes relevant in time. But as my passion turns to Dialpad, I embrace what Contact Centers and CCaaS (Customer Care as a Service) users are finding indispensable. Like, giving the caller accurate immediate answers; the representative efficiently knowledgeable and? responsive; and the manager easily accessing summarized team results and analytics.?
What I hear from this conversation is that investing in yourself (your company) is a good thing. Making smart informed decisions—hearing an expert tell the story, taking a test drive with the application you’re thinking about, or maybe it’s as simple as turning on your computer and clickity-clack you’re giving peas a chance!
Want to get answers you want to hear? Contact (ME), we’ll set up a demo meeting...[email protected]. BTW, do you remember me saying “Investing in yourself is the best decision you can make” especially when the shareholders are singing your praise. Now that’s what I like to hear.?
#Newsletter—13? ? ? #WHAT DID YOU HEAR?? ? #Lucky 13?