Newsletter - August 2022

Dear Patrons,

The Faveo development team has been working aggressively towards the Faveo release version v4.10.4.

The main features in the upcoming release are:

• Contact export to CSV with the ability to select columns in the data table.
• Workflow & Listener added for Change Management. Beyond this, many performances and bug fixes have been applied to improve the product further.

Beyond v4.10.4, the team is reworking how notifications go out from the system. We are rewriting and making this code more robust and scaleable. This should be ready for the v4.10.5 release soon. We are in the final stages of testing this.

One of the major goals we have set for ourselves is to move Faveo to PHP 8.1 with an upgrade to Laravel 9. We have set a deadline for September 2022 to achieve the same. With this, we will also add support for InnoDB and MySQL 8. Keeping our fingers crossed, we hope to achieve this in a timely manner.

Feel free to contact us for any feedback or support. We are now working all 7 days of the week from 7:00 a.m to 11:00 p.m IST.

Thank you.

Bhanu Pratap Singh Slathia

Founder & CEO

Latest Features of Faveo

We are sharing with you the main features of the upcoming release v4.10.4.

• Contact export to CSV with the ability to select columns in the data table.
• Workflow & Listener added for Change Management
• Minor bug fixes

New features and bug fixes will be released from time to time, and top priority is given to bug fixes. Also, multiple platform plugin integrations will be released from time to time based on client requirements and requests.

Knowledgebase

Let's learn about how to install Faveo Helpdesk Freelancer, paid, and Enterprise on Windows.

Read More

Webinar

In last month's webinar, in case you missed it, watch the video here. This video will take you through the step-by-step process of how to set up Faveo Helpdesk for Optimal Results Helpdesk Software Set up

• Thinking of investing in helpdesk software?
• Want to increase your ROI and simplify your customer support process?
• Aiming to achieve a higher level of customer satisfaction?

Through this video, you will get to know how to set up Faveo Helpdesk for optimal results

Watch More

Blog

5 Essential Factors to consider when deciding to buy Customer Support Software

Read More

New to the Faveo Family

Bhuvaneshwari

She works as a trainee Laravel developer. She believes that you don't have to be extreme, just consistent.

Noor A

I work as a trainee Laravel developer. Keep learning new things and believe that you will never stop learning because life never stops teaching.

Dhayanandhan

He works as a trainee QA analyst. He is a dedicated and hard-working person.

Umasri V

She works as a trainee Laravel developer. She believes that experience is the name everyone gives to their mistakes.

Amzad Choudhary

Is a software engineer trainee at LWS Family. He is highly motivated to be a part of the organization to enhance his technical skills in a challenging environment.

Fun @ Work

Birthday Celebrations.