Newsletter for 7.28.23
RVA Small Business Network
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Featured Article
Navigating the Tightrope: Dealing with Difficult Customers and Knowing When to Let Go
In the world of small business, every customer counts. However, maintaining positive customer relationships can sometimes be a challenge, particularly when dealing with difficult customers.
These encounters can lead to stressful situations, affecting the overall productivity and morale of your business.
Today, we’re delving into strategies for dealing with challenging customers and, in rare instances, determining when it might be time to sever ties with a client. Let’s dive in.
Next Week On The RVA Small Business Network
Growth & Engagement- How a Goldfish Can Help Your Business
Home Maintenance & Insurance: A Conversation with Joseph Lowery, Owner Of Our Local Pillar to Post Home Inspectors & Vernon Garret, Founder of Garrett Insurance Solutions
Championship Mindset with Antoinette Bond & Walter Bond
Catch Up On This Weeks Shows
From Advertising Agency To Bespoke Car Maker: Paul Potratz 's Story
Affordable Home Ownership & Home Comfort: A Conversation with Julienne Joseph, MBA & Noah Kester
Gamify Your Life with Anirudh Cheruvu
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Sales Leadership Expert | Sales Professional | Speaker | GA Dawg Fan ??
1 年Knowing when to let go of a customer is a hard decision. It is equally hard for current and prospective customers. The best way to make the decision easier is to have a full pipeline.
Admissions Counselor
1 年There is ALWAYS a solution. Offer a genuine apology and then find a way to provide success for the customer and they will no longer be a difficult customer.
Realtor Associate @ Next Trend Realty LLC | HAR REALTOR, IRS Tax Preparer
1 年Thanks for the updates on, The RVA Small Business Newsletter.