NewsFIRST August/September 2024
Product Pulse
Industry-leading Infection Prevention & Quality Assurance
Even with strong infection prevention plans, linen can be overlooked. Let ImageFIRST take it off your plate!
Our fully managed program ensures your linens meet or exceed OSHA, Centers for Disease Control and Prevention , and Healthcare Laundry Accreditation Council standards and comply with The Joint Commission requirements.
Provide Your Patients with Ultimate Comfort
ImageFIRST provides comprehensive programs tailored to your facility's needs, from high-volume patient areas to specialty departments.
We offer medical practices, including women’s centers, imaging centers, cancer centers and others, boutique-like linen, including our premium Comfort Care gowns, made with fabric so soft you have to touch it to believe.
With styles designed for mammography, cardiology, imaging, OB/GYN and more, our Comfort Care gowns are guaranteed to increase patient satisfaction. Don't take our word for it, hear from Laura C. in Blacklick, OH.
Did You Know?
EVS Week
Did you know that Environmental Services Week was September 8th - September 14th? ImageFIRST is proud to celebrate EVS professionals who keep healthcare facilities clean and safe for staff, patients, and guests. Their hard work and dedication make a lasting impact every day and we thank you for all that you do!
4th Annual HeroesFIRST Contest - VOTE TODAY!
We're thrilled to announce the launch of our 4th annual HeroesFIRST Contest, which celebrates Healthcare Heroes who go above and beyond to enhance the patient experience!
Visit the official HeroesFIRST contest site to meet the top 20 finalists and vote for the healthcare hero you think is the most remarkable. The top 8 finalists across the U.S. will receive prizes, totaling $16,500! Voting ends on October 4th.
1st Annual ServiceSTARS Contest - VOTE TODAY!
In 2024, we launched our 1st annual ServiceSTARS Contest which celebrates hospitality professionals who go above and beyond to enhance the guest experience!
Visit the official ServiceSTARS contest site to meet the top 10 finalists and vote for the Star you think is the most remarkable. The top 4 finalists will receive prizes, totaling $8,250! Voting ends on October 4th.
In Case You Missed It
At ImageFIRST, our associates go above and beyond in remarkable ways!
We're pleased to share that the Patriot Award was presented to our Regional Vice President of Hospitality Dewey Oriente by retired Col Jim Astor, USAF. This honor was given on behalf of U.S. Army Reservist and Atlanta Assistant General Manager Ted Spinelli and the Department of Defense in recognition of Dewey's support and USSERA compliance.
Ted, formerly based in our Lancaster, PA, location, played an instrumental role in the Francis Scott Key bridge recovery in Baltimore as an Army Reservist. He dedicated several weeks to assisting in the bridge recovery efforts. Without hesitation, Dewey offered his full support to allow Ted to fulfill his duties with the US Army Corps of Engineers.
Congratulations, Dewey, and thank you, Ted, for your service and dedication!
"Day in the Life" of an ImageFIRST Associate
Discover the remarkable career journey of Tillman Hartell II, MHA, an ImageFIRST Director of Hospital Sales in Gardena, CA.
As the largest healthcare linen provider, ImageFIRST’s Director of Hospital Sales team partners with hospitals and health systems to increase patient and staff satisfaction through innovative, cost-effective products and services.
As a trusted partner, Tillman connects with hospitals and health systems to increase patient and staff satisfaction through innovative, cost-effective products and services.
Advancing from Territory Business Manager to Director of Hospital Sales and earning three President’s Club awards, Tillman’s commitment is the driving force behind the enhanced experiences of our customers and their patients.
Career Path Spotlight
ImageFIRST provides associates with the resources they need to grow and make a meaningful impact on their team, our customers, and the community. Take Sandra Barajas in Pacoima, CA, for example.
Since joining ImageFIRST in 2016, Sandra has held various roles, including Service Coordinator, Human Resources Generalist, Office Manager, Route Analyst, and now District Service Manager. Initially planning to stay for just one year, Sandra's commitment has extended over eight years, thanks to ImageFIRST's supportive culture and community impact.
Before joining the team, Sandra worked for an ImageFIRST customer and recalled how a patient receiving a mammogram felt comforted by ImageFIRST's soft pink Comfort Care gown. Now, as part of the team, Sandra is proud to contribute to the same mission that first caught her attention. Join a winning team with ImageFIRST and discover where your career can take you!
ImageFIRST Careers
If you would like to unlock your career potential and explore our current job openings, visit www.imagefirst.com/company/careers
Cristo Rey Philadelphia High School Work Study Partnership
ImageFIRST is excited to welcome Cristo Rey Philadelphia High School student interns for the 2024-2025 school year! For over 10 years, our King of Prussia team has partnered with Cristo Rey to support and mentor bright young professionals.
We look forward to another year of growth and learning with these future leaders.
Industry News
Discover the latest insights and developments from the ever-evolving world of healthcare, courtesy of Becker's Healthcare!
Great Hospitals in America | 2024
These hospitals are widely recognized for their clinical excellence, commitment to patient safety, innovative initiatives, research efforts, education and high levels of patient satisfaction. Esteemed ranking and award organizations, including U.S. News & World Report, Healthgrades, CMS and The Leapfrog Group, have acknowledged these hospitals for their leadership in the healthcare industry and their outstanding performance across various specialties.
351 Hospitals Best Rated for Staff Responsiveness
CMS shares 10 Hospital Consumer Assessment of Healthcare Providers and Systems star ratings based on publicly reported HCAHPS measures. The staff responsiveness star rating combines data from two HCAHPS survey questions and summarizes how quickly patients felt they received help after pressing the call button or asking for help to use the restroom or a bedpan.
Want to learn how an industry-leading healthcare laundry provider can help your facility? Request a quote today!