News and resources from the CONTACT CENTER INDUSTRY
Steven Michael Bederman
Disruptive Content Creator. President at NobelBiz. Author. Titan 100 Colorado
Stay Ahead of the Game!
If you want to be an insider in the contact center industry, Gamechangers is perfect for you. This is a compilation of incredible articles and comments from top experts and industry leaders that give you amazing advice and insightful information about the call center experience.h the Latest Contact Center News, Resources, and Insights
Instead of waiting for customers to come to them, leading companies actively seek out customer feedback and use it to improve their experience. Research from Microsoft found that 77% of customers view brands more favorably if they seek out and apply customer feedback.
Are you ready to dive into transforming your contact center's performance? Get ready for a journey that will elevate your operations from average to exceptional. In this article, we'll explore actionable strategies to revolutionize your contact center's performance and create outstanding customer experiences.
? New Recording Available On-Demand! ?
WEBINAR:
In this session, you will learn:
?? The crucial aspects of a sales process
?? Tips for?better conversion
???Data?accuracy, tracking & measurement
领英推荐
???Training & team development?for performance
?? The must-haves of a successful?outbound sales strategy
GUEST: JASON CUTTER
Thought leader, International Speaker, and 4-times Author. His foundational book is the well-known?"Selling With Authentic Persuasion: Transform from Order Taker to Quota Breaker".
Artificial Intelligence (AI) is in the spotlight, and there are many eager to adopt such technology. For businesses that have incorporated or are seeking to incorporate AI into their processes, applicable legal restrictions and regulations are a consideration.
Definitive AI-targeted laws are still developing, with government working groups evaluating how best to regulate such technology. In the meantime, the answer lies within existing statutory and regulatory frameworks.
? You can join the event at a discounted price. Use code: nobelbiz (lowercase) for $100 OFF!
? You can meet us at Booth #100!
? You can join our [Panel]: Winning Contact Strategies: Must-Haves in Your Outbound Toolkit on Aug 31 from 1:45 – 2:20 pm
? You can get the?special offers?that we built specifically for this event! Ask our team at the booth about this!?
Check out our next Events! ??
?? PACE ACX23 | October 10-12 | Charlotte | Booth 306 | Use code: Nobelbiz25 for 25% DISCOUNT!
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Contact Center and Auto Dialer.