NEW WTF?! Podcast Episode - Interview with Ray Hernandez of Sonic Automotive

On this episode What the Fixed Ops?! Podcast, we're joined by Sonic Automotive Fixed Operations Director Ray Hernandez , who shares his expertise on a huge variety of issues, including:

• Accountability>Excuses: Ray Hernandez talks about making mistakes and how to stop them from becoming a bigger issue than they need to be. SPOILER: Accountability is a big part of it!

• The Divide Between Variable and Fixed Ops: It's a tale as old as time, variable and fixed operations, though representing one company, can be night and day. Or is that still true? Have we made progress in our cross-departmental collaboration at the dealership?

The Issues Facing Techs Today: Pay is always an issue in any profession. But Ray Hernandez says it's actually not the biggest issue facing techs today.

This is just the tip of the iceberg! Ray provided invaluable insights that our listeners will certainly find useful to their fixed operations departments.

Stay tuned for more insightful conversations and actionable strategies in our upcoming podcasts and newsletters, as we continue to explore the dynamic world of automotive business with industry leaders like Ray Hernandez.

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AND, BIG THANK you to our sponsors! Global Dealer Solutions, LLC ! Check out how they are changing the fixed ops department!

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