The New Warehouse Weekly Vol 7

What are the top KPIs for a warehouse manager?

We discussed this in length on Sam Gupta 's live for WBSRocks this week. There were many great insights and perspectives on this from the panelists.

Here are my thoughts on the top ones to manage:

1. Safety - always measure safety metrics. From a near miss to a recordable incident. Everything should be tracked in some way.
2. Inventory accuracy - my belief is that inventory is the backbone of the operation. If your inventory is off it will cause a ripple effect throughout the operation which will ultimately get down to your customer. It slows you down and it drives down satisfaction. Pay close attention to this number.
3. Quality - you can ship 1,000 orders but if 100 of them are wrong you only really shipped 900. Your customer's satisfaction is dependent on getting the right product, right quantity and damage free. Drill down as far as you can in your quality numbers to fix reoccurring problems.
4. Employee retention - getting people in the door is tough these days. You need to keep them in the door and you should be measuring how well you are doing so. Use this number to drive improvements in the employee experience.

What KPIs would you add?

Watch the replay here:

I will be joining Sam and a panel again next week when we discuss top KPI's for pickers. What KPI's should we include?

If you're going to be at WERC next week catch me on Monday as I discuss the flexible workforce with Daniel Altman of Instawork . I'll be trying to knock out a couple podcast interviews too so reach out!

Have a good weekend! - Kevin

In case you missed it: AI is revolutionizing the warehouse industry. At #momentum2023, Sanjeev Siotia of Manhattan Associates highlighted how AI will streamline warehouse management. Instead of searching for information, AI instantly provides answers. For instance, when reallocating labor, AI identifies available resources and their impact. Join the discussion on the below post.

Monday's Episode:

"I would say within Nucor's culture, that's number one, right? Is being the safest steel company in the world and we strive to that and we have data points to prove it, and we want to take that step further and do it an onsite for all of our customers and partners to ensure that everyone at that facility is going home safe." Daniel Aguirre

In this episode recorded at Promat 2023, Kevin hosts Daniel Aguirre , Sales Manager at Nucor Warehouse Systems (NWS). Nucor is renowned as the largest steel producer in North America, with over 300 locations and a team of 31,000 members. NWS, a division of Nucor, specializes in providing end-to-end solutions in the pallet racking sector. With a strong emphasis on safety and sustainability, Nucor Warehouse Systems stands out as a leader in the industry.

Wednesday Episode:

"Turnover rates for your typical business or anywhere from 12% to 15%?per year. This is among kind of?your typical industrial business. So that would include manufacturing and construction. In the warehousing space, it's more like 40 to 50%.?Right. So that's a real problem. Especially in an environment where,?at least historically tribal knowledge has been an important way that, firms, I'm really thinking about 3PLs are operating their business." - Conor McGuinness?

In this episode, we have the pleasure of hosting Conor McGuinness , a partner at Heartland Ventures . Connor joins us to discuss Heartland’s unique approach as a venture capital fund and their involvement in the warehousing and fulfillment space. We delve into the current warehousing, logistics, and distribution climate and explore innovative solutions transforming the industry. Please tune in to listen to Connor as he shares his perspective and sheds light on the warehousing and fulfillment space.

All Hands: Episode 17

How do you empower the industrial athlete?

We took a dive into Amp Health 's platform with Rich Walsh on this week's All Hands to find out how they are providing resources to help your industrial athletes perform better and feel better.

Thank you to our Sponsors!

• Check out?Meter?for all your facility wi-fi needs. Get a month free and a discount beyond that by heading to this?link.
• Join us in utilizing on-demand labor from?Veryable?by getting your first month with no fees?here.
• Check out?Brother Mobile Solutions?here.
• Check out?Newcastle Systems?and their mobile-powered carts?here.
• Wireless forklift charging is here! Check out?Resonant Link?of more.