The new update schedule from Microsoft - coming this month - promises to make life easier

The new update schedule from Microsoft promises to make life easier:

• If you have trained, competent and experienced Dynamics 365 people in your team;
• If you have only supported customisations
• If your users are happy with changes at short notice

The April 2019 release of Microsoft Dynamics 365 is upon us.

• This April 2019 release has been available for preview since late January.
• Since early February all new trials have been the April 2019 release
• During April 2019 all instances of Microsoft Dynamics 365 Online will be upgraded to the April 2019 release. We expected the Australian data centre to be upgraded on 12th April.

Key changes introduced in the April 2019 release

• The ability to schedule your upgrade has been removed
• The Unified Interface is now default – although this can be turned off
• The Sales App will be automatically pushed out
• If you are using Microsoft Dynamics 365 for Marketing you will need to request this app
• There is no plan for the Service App – yet.

Next steps – to ensure that you are not caught out by the April 2019 release

I would strongly advise that you use the window of time between today and the update arriving to test your environment and prepare for any changes – forewarned is forearmed.

• Copy your prod environment into a sandbox
• Apply the update to this sandbox
• Run some thorough user acceptance testing to ensure that everything works as expected.

The apparent reason behind the change in the update scheduling is that Microsoft want to move to a true SaaS model. They found that they were supporting too many versions:

• Classic interface
• Unified interface
• Current version
• Prior version
• Badly executed changed
• Etc. etc

Are you a Microsoft Dynamics 365 Online user looking for help or support? Opsis can help. Contact us today on +61 2 82 1234 80 for a competitive quote.