NEW TRAINING OPTIONS

Training without resultant behavioral change is like peeing in a wetsuit “It gives you a nice warm feeling - but no-one notices.”

Bad training decisions cost you money. We all know that. Ineffective training is expensive. But when you get the right resultant behavior shift - training is priceless.

We at Mentor Management have had time to rethink and reset for the future.. We thought it was time to redefine our training modules to better support your business and your staff going forward.

SALES and SERVICE

Our flagship Selling Skills course has had a facelift with Core and Advanced modules. Our Service Skills is still focused on Service Parts and Admin staff.

• Core Selling Skills – focused on building strong customer relationships
• Advanced Selling Skills – strategic skills for top sales performance
• Service Skills – to build customer satisfaction and loyalty

LEADERSHIP and MANAGEMENT

We are excited about our new Leadership and Management modules. We have combined previous course material with new content from the VET sector to offer some real life, down to earth management and personal development skills.

• Stand and Deliver – presentation skills incorporating train-the-trainer
• Productivity – planning, priorities and time management
• Conflict & Coaching - managing employees and difficult situations
• Building Emotional Intelligence – managing emotions and behaviour

We will design your training around your staff and your needs. Tell us what you want and we will build it for you – branded with your logo if you like.