The New System Management in Symphony Cloud
Hello!?
We're excited to launch our new System Management in Symphony Cloud?at the end of June. It is specifically designed to provide you with an even clearer overview, greater transparency, enhanced security, and a more refined user experience on our Intercom Cloud platform.
The new System Management offers a user-friendly?dashboard, a well-organised?menu?for each customer's individual administrative structure and?improved control options for?better traceability.
Find out more how all the new elements play together to create a new harmony of System Management and get a sneak peek through the demo video below.
Enjoy reading!
Your Team Commend
Your individual Intercom System – no matter how big – is the central point of the Symphony Cloud platform. The new System Management in Symphony Cloud makes it possible to easily map your individual site structure through new,?basic structural elements such as company, project and site. Discover the new harmony of System Management even before the launch through this video:?
WHAT TO EXPECT FROM THE LAUNCH IN LATE JUNE 2024?
The video above already explained what each instrument stands for. Here are some more details:
COMPANY DASHBOARD?
The brand-new Company Dashboard is a user-friendly, central hub for managing your entire Intercom system. You get all the information you need at one glance.
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USER MANAGEMENT?
With various roles like owner, admin, viewer, account manager, and web client user, you’ll have precise control over access levels, enhancing task delegation and data security.
DEVICE MONITORING?
Our improved System Management simplifies troubleshooting and reporting with immediate insights into device status, firmware versions, and update requirements.
Integrators will have a clear overview of all customer projects, making it easier to manage the sales network. Of course, there is no automatic access to the respective customer's system. However, it can easily be granted for support purposes.
For even more insights into the new System Management in Symphony Cloud, visit our website or ask us about a demo.?
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