While we are still supporting most companies in their WEB2 transformation processes, we can accelerate this process by shifting these companies directly to WEB3 innovative technologies. This involves transitioning from centralized, proprietary platforms and services to decentralized, open protocols and technologies. This shift enables greater user ownership and control over their data, increased privacy, and new economic and business models built on the blockchain or other distributed technologies. Is this easy to do? Certainly not! It requires to "unlearning the old" to "learning the new". Here are a few important tips to manage this transition in the most efficient way:
- Education & Awareness - the key element is to democratize the knowledge we have about new tech. opportunities and increase communication about the potential benefits. Our job is also to encourage businesses and their executives to understand the fundamentals of decentralized systems, blockchains, smart contracts, and tokenization capabilities. It is also crucial to dissociate the technology from its applications, blockchain from cryptos, and NFTs from wallets... As always WEB3 tech. platforms are new ways to enable and enhance the customer experience.
- Collaboration & Partnerships - "We will build our own in-house technology, it will be cheaper!" How often have we heard old-fashioned leaders convincing their board of this? New WEB3 protocols are built on collaboration and partnerships. It requires fostering collaboration between existing WEB2 companies and WEB3 start-ups and projects. Encourage partnerships and knowledge sharing to leverage the strengths of both sectors and accelerate the development of decentralized solutions.
- Regulatory Framework - To ensure mass adoption of new Tech. requires favourable regulatory frameworks that support innovation and experimentation in the WEB3 space. Provide clarity on legal and compliance requirements, while ensuring consumer protection and addressing potential risks such as fraud or misuse of decentralized technologies.
- Funding & Investments - the industries should encourage funding and investments in WEB3 start-ups and projects. This could be facilitated through government grants, venture capital funds, and strategic partnerships with established WEB2 companies looking to transition into the WEB3 space.
- Community-based Developers - foster the growth of developer communities focused on WEB3 tech. Support hackathons, workshops, and training programs to encourage developers to build decentralized applications (dApps) and contribute to open-source WEB3 projects.
- UX-Friendly Interfaces - improve the accessibility and usability of decentralized technologies to attract mainstream users and drive adoption beyond the early adopters and tech-savvy communities.
- Data Ownership & Privacy - my favourite WEB3 part! Emphasizing the importance of data ownership and privacy in the future. Educate users about the value and benefits of decentralized identity solutions and data storage mechanisms that allow individuals to retain control over their personal information.
- New Incentive Models - isn't it time to re-invent loyalty marketing and how to reward your most loyal customers to engage with your brand? WEB3 allows exploring and experimenting with new incentive models enabled by tokens. Token marketing aligns the interest of users and their favourite brands.
While trust, transparency, and sustainability are major topics in today's marketing landscape, decentralized Tech. platforms and dApps are positively modifying the trust dynamics between consumers and brands. Here is why:
- Transparency - Blockchain decentralized Tech. provide transparent and immutable records of transactions and interactions. This transparency help establish trust by allowing consumers to verify the authenticity and integrity of the information provided by brands. I call it "Sustainable Marketing".
- Peer-to-Peer (P2P) Interactions - WEB3 platforms enable direct P2P interactions, bypassing useless intermediaries and reducing the reliance on centralized authorities. This is fostering a sense of trust by creating a more level playing field where consumers can engage directly with brands, eliminating the need to rely solely on marketing messages or 3rd party dominating positions. Brands that engage directly and authentically with consumers on WEB3 platforms can build stronger relationships and credibility.
- Smart Contracts & Trustless Transactions - Smart contracts, which are self-executing contracts with predefined rules encoded on a blockchain, can automate transactions and enforce trust without the need for intermediaries. By eliminating the middleman, decentralized technologies can reduce costs, increase efficiency, and enhance trust in business transactions. The transparency and immutability of blockchain-based smart contracts increase confidence in consumers, knowing that agreements will be executed as agreed upon.
- Community Governance: Some decentralized platforms employ community-driven governance models where decisions are made collectively by participants. This approach allows consumers to have a say in the platform's policies, rules, and development. By involving consumers in decision-making processes, brands can build trust by demonstrating transparency, accountability, and responsiveness to their needs.
- Enhanced Personalization and Targeting: Web3 technologies can enable more accurate and permission-based targeting. With users having control over their data, they can choose to share specific information with businesses they trust, leading to more accurate personalization. Marketers will need to focus on creating value propositions that encourage users to share their data willingly. The guaranteed ROI for the brands is a significant increase in their Conversion rate. This should become the number 1 performance indicator for all brand marketers.
- Community and user-generated content: Web3 technologies foster communities and user participation. Marketers can leverage this by encouraging user-generated content, fostering brand communities, and offering incentives for user contributions. Companies should focus on building strong, engaged communities around their brands. This is the new retention and loyalty marketing strategy for B2C brands.
The above is what is coming our way whatever happens. But never forget that you still own your consumer strategies. You still need to define the right use cases that the new WEB3 technology will resolve or improve. It is only a new innovative enabler to your business model and profitability.
For more insights or if you need support in your digital transformation plans, just get in contact.
Emprendimiento ?????? Hospitalidad ?? Marketing ?? Innovación ?? Inclusión Social ??
1 年Very well written. I think (and hope) that the transparency this new tech stack brings is the gamechanger once the users start demanding it. No longer will we have to believe what a company says they do when they can really show and prove it.