New Report: How to Tackle the Biggest Customer Loyalty Challenges

New Report: How to Tackle the Biggest Customer Loyalty Challenges

Zarina de Ruiter Zarina de Ruiter

Zarina de Ruiter

Editor-in-Chief | Managing Editor | Digital Content Specialist

发布日期: 2017年2月13日
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Long-term customer loyalty is the holy grail for many companies, but it’s often easier said than done. And in no industry is this, arguably, more challenging than within telecoms.

In this brand-new market report, How to Tackle the Biggest Customer Loyalty Challenges, I look at three key aspects related to loyalty:

  • M&As
  • Customer service & satisfaction
  • Churn

I highlight the challenges within each and what companies can do to turn the loyalty challenge into an opportunity; allowing them to stand out in an oversaturated market and make those customer wins stick for the long-term.

Along the way I share top tips and learnings from brands including Deutsche Telekom, Comcast, and Vodafone Germany, all of which will help you optimise your strategies and achieve long-term customer loyalty in 2017 and beyond.

>> Download you complimentary copy here today

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