The New Norm

The New Norm

It’s the midweek stretch, did it feel like an extra long week to you too?

We’re slowly adjusting to what’s going to be the new norm for the next couple weeks. Lots of phone contact, lots of texts, maybe even lots of video conferences for some of you.

That’s the process we’re working with right now. We’re seeing less and less opportunities to engage with one another face to face, and our communication has largely shifted to online methods.


It’s different for many of us, and it’s stressful for many of us. We’ve spent the last several months trying to develop the culture within your office, and now you’re not even in the office. It becomes really easy to fall off track when you’re thrown a curveball like the one we have.

Last week I wrote about the destination remaining the same but the path we’re taking to get there being a different one, and that’s something I want to reiterate in this post. The path is undoubtedly a different one, and as a result we have to take counteraction.

This starts with taking a brand new assessment of where things are within your team. How’s the communication? Are things still getting done even though you’re not seeing each other face to face every day? Where can you improve?


Trust me when I say, there are a lot of areas for opportunity and a lot of groundwork that can be laid out for your teams right now. You want your team emerging from this time even more motivated and more engaged than ever before. It starts with getting everyone on the same page from now as to what the standard is during this time. Where can you help team members? What do you need from them?


Get them fired up for what they can continue to do right now, and what they will be able to accomplish when everything is back to running normally.

Most importantly, reassure them that your team will get through this time together. I wrote in last month’s newsletter that we can’t change the seasons, and times of struggle, but we can come together and commit to coming out of them stronger.

This is one of those times. We can’t change the ‘season’ we’re currently experiencing, but we can to do everything we possibly can to come out of it stronger, together.

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