New Microsoft 365 Copilot offerings for nonprofit organizations

As nonprofit organizations cope with the ongoing challenge of limited resources, technology—and particularly AI—can bring some relief. While AI isn't a silver bullet, its strategic application can greatly enhance operations and help ease some of the pressure that nonprofits are experiencing. That's why we are announcing a?15% discount?on Microsoft 365 Copilot that is tailored for people at social impact organizations working in “sales” and “service” type functions.???

This offer is an extension of a nonprofit discount on Microsoft 365 Copilot that we rolled out last November aimed at supporting social impact organizations in their AI transformation journeys and enabling them to unlock a range of productivity and efficiency gains—everything from content creation and summarizing meeting notes to donor processing and invoicing, and more—that allow greater focus on the "high value" activities that drive impact.?

We are deeply committed to ensuring our technology and skilling offerings remain affordable and accessible to the social impact sector so these organizations can accelerate their missions.??

Copilot products for specific functions?

In conversations with nonprofits around the world, we consistently hear that they want more technology solutions to help with key business processes and operations. This latest offer is designed to make Microsoft AI tools even more accessible, and to address the unique needs of those working in development and fundraising, marketing, program delivery, and operations.?

The discount is available to eligible nonprofits through our cloud solution providers (CSP), online at?https://aka.ms/nonprofits, or via an Enterprise Agreement (EA), and is priced according to a per-user per-month model (with an annual subscription and annual billing):??

For Microsoft 365 customers, you can purchase a premium Microsoft 365 Copilot license for your role for $42.50 per user per month.?

• Copilot for Sales integrates Microsoft 365 Copilot with a role-based agent, seamlessly connecting to your CRM platform to provide fundraising and development insights, as well as generative AI, directly into your workflow. It works with Salesforce Sales Cloud and Microsoft Dynamics 365 Sales and can be configured to connect to other sales solutions. This offer includes Microsoft 365 Copilot?(sold standalone to nonprofits for $25.50) and the Microsoft 365 Copilot sales agent.????

• Copilot for Service integrates Microsoft 365 Copilot with a role-based Copilot agent, enhancing service experiences by incorporating generative AI into your existing contact center. It works with Salesforce, ServiceNow, Zendesk, and Dynamics 365 Customer Service and can be configured to connect to other solutions. It also includes?Microsoft 365 Copilot?(sold standalone to nonprofits for $25.50) and the Microsoft 365 Copilot service agent.??

These new offers can help enable nonprofits to leverage Microsoft 365 Copilot and its role-based premium versions at a rate that is optimized for nonprofit budgets. Those who are new to Microsoft 365 can learn more here.??

Gain an AI edge in every role?

Late last year we partnered with Forrester Consulting to conduct a Total Economic Impact? (TEI) study to look closer at the cost savings and organizational benefits that can be achieved by using Microsoft 365 Copilot.??

As part of the study, we interviewed leaders at a variety of nonprofits and heard a consistent theme: AI tools improved mission effectiveness when it saved certain employees time. One of the remarkable features of Copilot is its role-based functionality. The AI assistant can be customized to meet the specific needs of different business roles, which is why we are extending our nonprofit discount to include agents that are uniquely designed for:?

• Fundraisers and development staff?to use Copilot to track donor interactions, analyze fundraising trends, and even generate personalized thank-you notes.?

• Program managers?to benefit from automated project tracking, resource allocation, and real-time progress reports.?

• Marketing decision-makers?to streamline communications and related program purchases.?

Early Copilot adopters are seeing results??

We work with nonprofit organizations and foundations all over the world, and these are a few of the early Copilot adopters who have seen a quantifiable impact from Copilot:??

• Arapahoe Libraries is using Microsoft 365 Copilot to save time on administrative tasks, facilitate collaboration, and protect patrons’ privacy.??

• BaptistCare is leveraging Microsoft 365 Copilot to save time and focus on providing care for vulnerable people in difficult circumstances.?

• British Heart Foundation is using the AI assistant to stay up to date on office communication, craft emails and documents, and more.?

• Head Start Homes is using AI to address Australia’s housing crisis by empowering families with a limited income to save for, find, and buy a home.??

• McKnight Foundation is using Microsoft 365 Copilot for all staff to take on manual, time-consuming tasks such as writing first drafts of content and translating interviews—in a secure environment.??

Join our free webinar to learn more about Microsoft 365 Copilot?

We are hosting a free webinar on February 25 to help nonprofits understand more about the benefits of Copilot for social impact organizations. In this session participants will:?

• Get an overview of Copilot solutions across Microsoft products.?

• Gain insight into what agents are and how they differ from the AI tools you might already be using.??

• Watch nonprofit-specific demonstrations that highlight the latest features of Microsoft 365 Copilot for Sales and Microsoft 365 Copilot for Service.?

• Understand the ethical considerations and best practices for integrating AI agents into your existing workflows.?

• Engage in a Q&A with Microsoft AI experts.?

We also offer a variety of curated courses and customized learning journeys. And each week we post new details about upcoming trainings. Please keep an eye on our LinkedIn page for more information and explore our additional skilling and resources for nonprofits here.???

Focus on what truly matters: Making a difference?

Microsoft 365 Copilot is more than just an AI assistant—It can be a game-changer for nonprofit organizations. By enhancing productivity, improving collaboration, and enabling data-driven decision-making, Copilot empowers nonprofits to focus on what truly matters: making a difference. Learn more about Microsoft 365 Copilot and other nonprofit offers from Microsoft by talking to your Microsoft partner or account team, or by visiting aka.ms/nonprofits?

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