The New Lords of Strategy
Johan C. Aurik
Former CEO and Chairman at A.T. Kearney, Non-Executive Board Member, Investor, Advisor, Trustee
Correction, rally, crash: Which is it? Whatever your answer, don’t be too tied to it. Reactions to volatile global markets, as we continue to see, change by the hour. The question is, what should businesses do? Should business strategy follow suit? We believe the answer is an emphatic NO.
It’s no wonder that in a rapidly changing world that becomes more and more complex and volatile, business strategies are widely faltering. But what are the people who are entrusted with crafting the future of strategy doing? Are they able to take us beyond the 24-hour news cycle and quarterly earnings reports to deliver sustainable results?
The answers, so far, haven’t been promising. Instead of offering a new solution, strategists have generally been taking one of two tacks: capitulation, as illustrated by the widespread pursuit of agility as a recourse. Or, neglect, as illustrated by a “stay the course” mentality even as success becomes increasingly elusive.
For leaders who pursue failing strategies, the loss isn’t just about sluggish performance; it’s about leaving precious resources—time, talent, passion—on the table. Before long, there is a sense of pessimism, a growing belief that regardless of even the best efforts, the results will be disappointing. It’s a disservice to our teams, our shareholders, and our communities. And we simply need to do better.
Successful strategies require a fresh mindset, a new era of stewards with a FutureProof approach:
Look to the future. We are so inundated with information that we are too often locked in the present. Jump forward: What should the company look like in 5, 10 or even 20 years? What trends can it take advantage of? How does this inform what we do today? Broadly speaking, we need a disciplined approach to strategic inspiration. A way to look ahead, continually, so that today’s response is in line with tomorrow’s realities.
Consider healthcare. In many countries, healthcare costs represent a massive amount of public and private spending that requires extraordinary time and effort for financing, regulation, and reimbursement. We know that new technologies—personal medical devices, personalized medication—can lead to better outcomes and be more cost-effective. But many aspiring initiatives languish, bogged down in discussions about who will pay. Keep the inspiration for what the future should look like front and center.
Work with your people. Top-down approaches to strategy and management used to work, but if you want your plans implemented today, you better include your people in the planning, and early in the process.
A recent article in Forbes, “Unlearning Command and Control” showcases how two renowned leaders—U.S. General Stanley McChrystal and Redhat CEO Jim Whitehurst—came to the realization that traditional top-down leadership was holding back their teams. While an open and inclusive approach to decision-making may look and feel counterintuitive to many leaders, as Whitehurst comments, the role of modern leader is less about directing people and more about “igniting passion” and “acting as a catalyst” for the best results. (See also my recent article in Harvard Business Review on this topic).
Embrace a portfolio of strategies. The world is changing faster and more profoundly than ever before, and strategy has to follow suit. All-encompassing top-down, linear multi-year plans need to give way to ongoing strategic dexterity. Think in terms of a portfolio of competitive opportunities—able to adapt to every new reality—as opposed to a series of single strategies.
Recent plunging oil prices—and the source considerable hand wringing—are forcing many oil industry companies to rethink their future. Some are pulling back from capital expenditures; some are exploring consolidation, while others are emphasizing R&D. For most, however, the sudden shift has been disruptive, with companies scrambling for answers and placing hurried bets. Having a portfolio of options at the ready would allow for flexibility to keep ultimate control of the strategy.
From ideas to action
A future-in, organizationally inclusive, and portfolio-based strategy sounds simple enough, and begs the question why such a strategy is not widespread?
One reason is that we need to clean up our act before such a strategy can be implemented. Analyses provide answers, but future inspiration needs work to be translated into opportunities. Traditional approaches to implementation—telling people what to do and setting up PMOs to control them—are comfortable and straightforward, while engaging the organization, and jointly determining how to move forward, takes additional effort. Maintaining a portfolio of competitive opportunities is an ongoing, continual endeavor. None of this is easy, but the rewarding result is a competitive, future-focused organization.
As the new lords of strategy step up with approaches that are both relevant for today and tomorrow, they will guide, engage, and inspire entire organizations to reach their greatest potential—leaving nothing on the table.
Strategy Management technician. 19,000+ smart followers. For an example of a strong nation, look where European cities are bombed every day by Dark Ages savages. Slava Ukraini! ????
9 年I have to admit that I've only browsed through the book when I've bought it. Now I've taken an hour to go through it again. It's clear for me. I can estimate that the top-3 novelties that you would probably mention may be (1) Formulating the Strategy by drawing inspiration from the future, (2) Strategy Formulation & Execution performed in an organizational-inclusive way and (3) Managing an integrated portfolio of competitive opportunities instead of a portfolio of products or business lines. (1) I don't know who have you written the book for, or who are the customers who pay for the consulting services based on your intended FutureProof framework, but it is obvious for me that you have dark-painted an 'as-is' reality that can be found today only in ill-managed companies. In comparison to that, your ideas look wonderful, but what you have done was to mainly re-invent the hot water. You do have certain merits, however. For example, in highlighting that the future trends are dynamic, in terms of speed-of-onset, as certain trends observed today may evolve at an accelerated pace. But apart from that, you are assuming (or considering companies) that use a very obsolete Strategy Analysis, based on current situations and SWOT 4x4 boxes. I wonder who's not using today the future trends, outside and inside their industries, in evaluating the Strategic Choices of their Strategy, over their specific Strategic Horizon. (2) If you ('at A.T.Kearney', as like to say) would have invested a little bit of time in researching the Kaplan-Norton BSC Framework (the Execution Premium Process - XPP), or at least in reading 'The Execution Premium' (2008) and the 'Alignment' (2004), you could have noticed that the term 'cascading' has been replaced many years ago by 'alignment', specifically for transforming a top-down hierarchical, one-way process into an iterative, top-down AND bottom-up process. Learn about the XPP stages 5 (Monitor & Learn) and 6 (Test & Adapt) and you'll know better. Many thousands of companies and public organizations are using the Alignment process, but probably they are not part of your target audience. (3) With your 'Three Times Horizon', you are not bringing anything new to the table, either. McKinsey's 'Three Horizons of Growth' and 'Initiatives Portfolio' (2002) and their reference book 'The Granularity of Growth' (2008) are describing the same general concept of staged focus and action along three time horizons. But I'm sure that you thought that by adding a subtle twist to their concepts you can create something innovative. Again, I don't know who have you targeted with your book and consulting proposal, based on 'FutureProof', but they must be very decoupled from the current advanced Strategy Management frameworks and practice (I'm an exception, because I've bought nearly everything published in the Strategy domain during the past 35 years, so don't count me in your book's target buyers). P.S. I've noticed that you haven't included in you reference pages the books mentioned in my comments here, but I won't assume that you haven't read them :)
Divergent Thinking, Communications, Change R&D
9 年It seems , increasingly, to me that the biggest problem in this topic is the insistence on tying the value of strategy to the preservation of the company. If absolute candor is allowed, the whole idea that a strategy "fails" is usually brought up exclusively in the context of the incumbent form of an entity facing existential threats. That forces us to look plainly at who cares: and the answer will always be "investors", a.k.a. lenders. Few things are as dependent on the ability to constrain complexity as is "successful" lending, and as is painfully evident everywhere, the primary feature of complexity today is the speed of independent change. Obviously this scenario of strategy requires capabilities that are, more and more frequently, extraordinary for most companies paying off legacies. My intention with that point is neither political nor newsy. It is merely matter-of-fact regarding the predominant manner of discussing "strategy". I am reminded of an actual experience that is useful or relevant only in contrast. In youth league sports, it occurs in some communities that the same pool of athletes wind up playing multiple sports. Most of a football team will wind up populating most of a baseball team later. The same "resources" drive both games; the rules are different, the outcomes are dissimilar, but the notion of success and value in one game is not negated by, nor less important than, the the notion of success and value in the other game.It may also be true that the bunch of players who are pretty good at football may not be very good at baseball (or vice versa). However, what is most interesting, ultimately, is that the community invests in both games because the player participation is good for the community even if one team or the other is not winning. So, by implication, if the topic at hand is Business strategy, there is some importance to explicitly bringing up the question of what the purpose and SCOPE of "business" value is intended to be -- **within** which it is reasonable to discuss how strategy can work (or not) for "good". It may be that radical reformulations of resources -- and the competency for doing that -- is NOT what the current supply of lenders is really interested in, and if so, the main issue to be confronted regarding failure (a.k.a. "losing") is not so much "strategy" as it is "investing". In other words, the discussion can be framed in different ways. What if the current company is not necessary to investors in order to generate benefits from the supply of resources? What is the point of keeping the current company instead of making or finding a different one? In that light, what is the purpose of strategy? Etc.
Strategy Management technician. 19,000+ smart followers. For an example of a strong nation, look where European cities are bombed every day by Dark Ages savages. Slava Ukraini! ????
9 年I'm struggling to understand the novelty (something different than 'repackaging') in both the book and the descriptions of 'The Future of Strategy'. Maybe you can guide me/us and point to the top-3 novelties of your intended framework (the advise would be not to reword known concepts, principles and methodologies). Until you do that, my first problem is with your definition of Strategy: 'The art and science by which managers use their authority to accomplish the organization's mission - to assess the current situation, anticipate the future, direct the actions of employees, seize opportunities and cope with competitors.' First of all, there is no mention of (1) 'strategic choices' (see Jan Rivkin, Roger Martin), no mention of (2) 'strategic challenges' (see Richard Rumelt), and no mention of (3) 'strategic coherence' (see Mainardi & Leinwand), three concepts which are at the core of the Strategy. Then, your Strategy definition brings in a strange mention ('managers use their authority'), which is, by all means, a specific detail that's misplaced in a definition like this. Furthermore, by introducing the scope of 'coping with competitors', you make your definition inapplicable to strategy models which aim to make the competition irrelevant (e.g. Blue Ocean Strategy). There would be a lot of other comments, but I'll stop here, awaiting for your summary of the top-3 novelties of your intended framework. .
Business & Corporate Strategist and Tutor | Doctoral Student (P/T)
9 年Great article Johan. Corporate and Business Strategies also fail because at their foundation there is no real vision: no deep yearning to change peoples lives. Senior Management need to be aware that “raising our profits by 4%” or “being a market leader in the segment x” is not a vision.
Senior Partner & Managing Director | Client Leader | Advisor | Board Member
9 年Definitely! Clearly a transformative approach to strategy is needed in a world of continuous change and that is full of surprises