New: Agoda, AI meets Touch Stay, Direct Payment Terms, and more…
In case you missed our Town Hall (full recording here) on Wednesday, here are the key updates we shared on the Zoom webinar.?
Add our next Town Hall (August 7) to your calendar, and don’t miss our Direct Q&A (July 31). Our Direct Q&A will guide you through some of the core benefits of direct booking, provide an overview of important features, plus give you the latest insight into what’s new with Direct.
The latest product updates
Connectivity updates
Our Director of Engineering, Sam, joined Town Hall this week to share some important updates on the addition of Agoda as a connected channel, plus upcoming improvements to how we connect with Airbnb, Vrbo, Booking.com, and Google Vacation Rentals.
Hospitable AI meets Touch Stay
Nik provided numerous updates on AI improvements, including using a fallback language in the absence of host messages for Suggest with AI and better AI Guest Summaries with a focus on actionable insights. Nik also teased an in-progress update to allow you to 1-click import Touch Stay guidebooks to teach AI about your properties.
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Direct Payment Terms
Andrew provided some statistics showing that everyone on Direct should utilize Payment Terms, allowing guests to pay in installments. This feature is currently available for all hosts on Direct Premium and for beta users on Direct Basic (it will roll out to everyone soon). There were also some updates on taxes, including for mid-term stays and a Premium service fee restructure.
Core updates
Emily gave a status update on the Owner Statements private pilot, which is progressing well and is expected to launch with the new Mogul plan in August. We also shared updates on improvements to Booking.com financials reporting and a new ability to generate static codes on locks that don’t require guest access.
Mark your calendars
July 31 - Direct Q&A - Add to calendar >
August 7 - Town Hall - Add to calendar >
August 14 - Owner Statements Q&A - Add to calendar >?
August 21 - Town Hall - Add to calendar >