New 30-minute video podcast — Mike Kinney interviews Jake Mazulewicz

Have you watched any of Mike Kinney's video podcasts at www.scstrat.com?

Mike Kinney has interviewed:

~ Jeff “Odie” Espenship, former A-10 Thunderbolt (“Warthog”) pilot

~ Deborah Roy, CSP, President of the American Society of Safety Professionals (ASSP)

~ Roy Bridges, US Air Force Major General and former NASA Space Shuttle Pilot

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And on October 6, 2021, Mike interviewed me.

Watch the full 30-minute video podcast here.

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Highlights:

05:18 — What did a Ph.D. in Education teach Jake about Human Performance?

07:20 — Why nuclear-based Human Performance doesn’t translate well to other industries

08:34 — What the heck is Culture anyway?

09:56 — A 17-word recipe for creating a toxic work culture (from Chris Argyris)

13:36 — What is a “Consolidation of Subtleties”?

18:36 — How Jake helped one team reduce errors by 60%

21:33 — How Jake helped one investigator transform punitive investigations into high-trust, psychologically safe event debriefs

26:25 — What happened when Jake was told to drive a 12-ton fire engine over a bridge that would hold only 9 tons

29:20 — Jake’s favorite quote from Mark Twain

30:30 — Treat errors as signals, not defects