NEVER lose another service department customer
Stop losing your service department customers to independent repair shops…
Dealerships lead the service industry on expertise and trustworthiness, however, it’s a competitive market, and new-car dealerships are outnumbered more than 10-to-1 by independent repair shops. Moreover, consumers are holding onto cars longer than ever. As a result, automotive maintenance needs are expected to increase steadily over the next 5 years due to aging vehicles on the road.
How can the dealership service industry retain out-of-warranty customers and even win service department customers back from independent repair shops? Read how here.
Dealerware Mobile update
Outstanding Balance Alerts?
Dealerware mobile will now alert users if a customer has an outstanding balance while they are creating a new contract. This allows dealerships to decide how they’d like to take action, quickly resulting in an increase in revenue and cost recovery.
Do Not Rent Alerts?
Users will now be alerted in Dealerware mobile if a customer has been designated as "Do Not Rent".??This new feature provides users with on-the-fly insights into problematic drivers before creating a new contract and reduces overall risk for the dealership.
What’s new on YouTube?
“The best thing you can do if you’re worried about theft... if you’re worried about misuse of your fleet... the first thing you need to do is get Connected Car Services," says Customer Success Manager Valerie Libersat .
Did you miss us at NADA?
We loved reconnecting in Dallas with old friends, partners, and future partners. Congratulations to Jim Butler on the new pair of boots he won at the Dealerware booth! Thank you to RedCap and all of our Ford dealerships that made it out to our booth NADA weekend to learn more about Ford’s pickup and delivery program. To learn how your dealership, regardless of OEM, can meet the rising demand for vehicle home pickup and delivery click here. Make sure to check out grant harrell and Lori Tennant on the video podcast series, Are We There Yet, for anything else you may have missed at NADA 2023.
EV Loaner vehicles?
Featuring an EV Solutions Center and discussions on the latest developments in the EV market and their impact on the automotive industry, the?Dealerware?team saw NADA 2023 all-in on electric vehicles. Read more here.
Best of Dealerware 2022…
Best of Dealerware 2022 winners coming soon! Including Dealerware dealerships with the Highest Cost Recovery, Best Utilization, Best Length of Loan, and more. Make sure to follow us on LinkedIn for the results. Follow us here.