Never, ever accept a counteroffer!
Ben Kinley
Executive search leader - trusted by global professional services, financial markets & technology firms. Group Managing Director at Lawson Chase.
The miraculous counteroffer... There's a pretty good chance if you've handed in a resignation letter recently, your current employer will scramble to see if they can do something... anything... to change your mind about leaving. Chances are, they'll sprout a magic money tree and unforetold riches will suddenly be available to you.
Have you ever heard the saying that "nobody leaves a negotiation happy"? Well nobody leaves a counteroffer scenario happy either!
Your employer is unhappy about being cornered into offering more cash or better conditions for you, you're unhappy that you had to go through such desperate lengths to be valued... oh, and the firm you have already committed to joining? They are probably quite unhappy too! How did we get into this mess?
As a headhunter that works in a market with more live jobs that suitably experienced candidates available, the counteroffer has become an everyday part of life. There is a general consensus that it's easier & cheaper to counter-offer an employee rather than to replace them but in reality, counteroffers are a plaster-over-the-wound fix that rarely works out long term.
If you find yourself on the receiving end of a counteroffer, there is one thing I always think is worth remembering:
Your resignation happened a long time before you actually resigned. Your 'mental resignation' - that point of exasperation with your circumstances at work is what drove you to start exploring other career opportunities. Even if you stay, you have already 'quit'.
You should also think long and hard about the road that led you here. Whilst an increase in salary is often the 'headline' that is focused on, it's highly likely that there were other factors at play that contributed to your original decision to leave. Drivers can include company culture, work-life balance, management style, lack of opportunity for upwards mobility, benefits, location, stagnant learning opportunities and a lack of challenge, stress & pressure and an absence of recognition.
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There is an almost endless cascade of reasons why accepting a counteroffer is ill advised, though here are some of the key takeaways;
This is what will happen
Your current employer will not want you to leave. They may match or exceed the salary you've received elsewhere as a method to try to retain you. They may offer or promise a promotion & career progression now or in the future. They may assure you a good bonus and/or a future pay rise. To top that off, they will be ever-present at work, imploring you to stay and trying to invoke a sense of loyalty from you. There are projects that need to be completed, resources that will suddenly become available to you and a newfound interest in your career development established - they are counting on you. Don't be tricked.
People inherently fear change. It's harder to uproot from the status quo. Wouldn't it be easier to just stay put? The easy option here is almost certainly not the best one.
I would always give everyone the same advice: shake your current employer's hand, thank them and politely say 'no thank you'.
Ben Kinley is Managing Director at Lawson Chase, a search firm for professionals globally within Risk Management, Compliance & Financial Crime, Audit, Legal, Cyber Security, Investigations & Forensics, Restructuring & Corporate Finance, Corporate Security & Resilience and HR & Talent. https://www.lawsonchase.com
Sales & Marketing , Supply Chain and Trade Compliance, Rest of Asia.
7 年Thanks for sharing!
Recruitment Industry Connector | Passion for Job Boards | Event Organiser & Advisor |
7 年Ben (and any of your supporters!) you'd be a perfect guest on this show later in the week https://www.crowdcast.io/e/tmiw-counteroffers Any chance you are free?
Offshore sailor - available as crew - sailing resume available upon request
7 年Good advise
Strategic & Agile UX Leader | Driving Innovation & Digital Transformation
7 年Interesting article and although I wholeheartedly agree that a resignation happens long time before people actually resign, the given arguments and possible scenarios look more like if there was always a conspiracy theory against the employee behind. One thing I would advise to all people getting a counteroffer is, just think twice, because if you resign because of any other reason than financial, go with it, your heart is probably already somewhere else. And change is good :)
Civil / Structural Technician at Glasgow City Council
7 年The whole trust is gone is definitely true. I didn't get an offer of a job when looking for an alternative but one of me interviewers said I had come close but warned me thay my company's director, who had said he supported me had actually made a horrible reference for me and had basically bad mouthed me in a way that they (my interviewers ) now fully believed were lies. I basically confronted him and handed my notice WITHOUT a job to go to and got a form of counter offer of a pay rise to stay which I accepted for your reason of fear of change. One of my worst work related decisions as from then on, the work environment was hostile. I did not speak to that director and he would not speak to me in a small company of about 15 people with 2 directors (both with part ownership of the business). Nowadays, I would walk and not look back. These days, I have the confidence to trust my instincts.