NeuralSeek: Unlocking the Power of Answer Caching

NeuralSeek: Unlocking the Power of Answer Caching


In today's fast-paced business environment, speed associated with access to accurate, consistent, and contextual information is crucial.


NeuralSeek is a Generative AI-powered, "Answers-as-a-Service" platform that gives organizations low touch, easy to use, 'point and click' configuration controls and parameters for a Large Language Model (LLM), or multiple, bring the LLM(s) down to their corporate data or documentation, and make that data more actionable for the business purpose, use case, or outcomes an organization is looking to achieve.


In this blog, the key feature we will be focusing on is NeuralSeek's Answer Caching feature.


What exactly is Answer Caching?

Answer Caching is a feature that allows NeuralSeek to store and retrieve previously generated responses to user queries. This means that when a user asks a question that has been asked before, NeuralSeek can provide a quick and accurate response directly from the Answer Cache, without having to 'Seek' an organization's Corporate KnowledgeBase and generate it from scratch. This not only saves time but increases speed with answer delivery to potentially frequent or common queries and ensures consistency in the answers provided to users.


Why is Answer Caching important?

The importance of Answer Caching cannot be overstated. In a business setting, where speed and time to value is of the essence, having quick access to accurate, contextual, and consistent information can make all the difference. By leveraging NeuralSeek's Answer Caching feature, organizations can boost operational efficiency with information search and retrieval of potentially massive KnowledgeBase repositories, increase work throughput, enhance end consumer support or satisfaction, and streamline departmental, or multi-departmental, operations.


So, how does Answer Caching work?

NeuralSeek leverages LLM(s) and an organization's Corporate KnowledgeBase to generate responses to user queries. When a response is generated for a query, it is stored in the Answer Cache along with the query that triggered it. The next time a similar query is received, NeuralSeek can quickly retrieve the pre-generated response from the Cache, saving time, resources, and cloud consumption costs associated with KnowledgeBase 'Seek' requests.


When the user asks a question to NeuralSeek, it tries to use the question to find the matching ‘intent’ of the question. And when the matching intent is discovered (usually via fuzzy matching), the provided answer, either normal or user edited, can then be cached.

You can enable or disable the edited answer cache or normal answer cache, and set the following parameters to control how it works.


NeuralSeek will notify users that the answers are not up-to-date with what’s found in the KnowledgeBase.


Users can then take a look at the outdated answer, and can either delete and reload it, or edit it and then mark it as current, so that NeuralSeek will be able to check it off from its outdated list.


You can check whether your query matched and returned the cached answer.


In addition to Answer Caching, NeuralSeek offers a range of other features that make it the ideal Generative AI solution for businesses. From a clickable path to fact-check AI-backed responses, to data analytics for enhancing natural language capabilities, NeuralSeek provides a comprehensive set of tools to help organizations get their Generative AI use cases and solutions to production fast.


To get started with NeuralSeek, organizations can easily subscribe and provision an instance of the platform from cloud providers such as Amazon Web Services or IBM Cloud.


Additionally, NeuralSeek offers a range of resources including videos, demos, and training materials to help organizations build and onboard a workable Generative AI solution in hours.


Not weeks. Not months. Hours.


Whether you are looking to integrate NeuralSeek with Virtual Agents/Chatbots, Voice or Message services, Contact Center software, use it as an internal organization knowledge tool, or manage content within your organization, NeuralSeek has you covered.


With Answer Caching feature and other advanced capabilities, NeuralSeek is the go-to solution for businesses looking to harness the power of Generative AI in a secure, trustworthy, and transparent manner.


To learn more about NeuralSeek, visit our website or contact us directly and schedule a demo today!


NeuralSeek , with NeuralSeek, is making the hype around Generative AI real for businesses.

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