THE NEGOTIATION ECOSYSTEM
Francesco Marchi
Directeur de l'expertise Négociation @ Alternego, CEDR Accredited Mediator
It is not so unfrequent to find negotiation gurus who may promise to equip individuals with "negotiation superpowers" which in theory may grant fantastic results in signing deals. If individuals can make a difference with their negotiation skills and their strategic reasoning at the negotiation table, they can only succeed if they are able to manage and influence the "negotiation ecosystem" which include a wider range of factors going behind and beyond the negotiation table.
A negotiation ecosystem consists of various components and elements that interact with each other to facilitate, support, and influence negotiation processes. These elements typically include:
1. Negotiators: The individuals or parties directly involved in the negotiation process. They represent their own interests and seek to reach agreements that satisfy their needs and objectives.
2. Stakeholders: Entities or individuals who have an interest in the outcome of the negotiation but may not be directly involved in the negotiation itself. They could include clients, shareholders, employees, communities, government agencies, courts etc.
3. Communication Channels & Formats: The means through which negotiators exchange information, proposals, and counteroffers. This could include face-to-face meetings, emails, phone calls, video conferences and also include the level of exposure (public, closed doors, secret) of the negotiation process.
4. Information: Data, facts, and insights relevant to the negotiation, including market trends, financial data, legal regulations, precedents and other pertinent information that can influence the negotiation process.
5. Goals and Interests: The objectives and underlying motivations of each party involved in the negotiation. Understanding the goals and interests of all parties is essential for reaching mutually beneficial agreements.
6. Power Dynamics: The relative influence, leverage, and authority that each party holds in the negotiation. Power dynamics can significantly impact the bargaining process and the outcomes achieved.
领英推荐
7. Culture and Context: The cultural norms, values, and contextual factors that shape the negotiation environment. Cultural differences can affect communication styles, decision-making processes, and the interpretation of signals and cues during negotiations.
8. Time Constraints: The limitations imposed by deadlines or time pressures, which can affect the negotiation process and the willingness of parties to make concessions or reach agreements.
9. External Factors: External events or circumstances, such as economic conditions, political changes, technological advancements, and social trends, that can influence the negotiation context and outcomes.
10. Conflict Resolution Mechanisms: Procedures and methods for resolving conflicts and overcoming impasses during negotiations. This could include mediation, arbitration, escalation procedures, or other dispute resolution mechanisms.
11. Legal and Ethical Considerations: The legal frameworks, regulations, and ethical principles that govern the negotiation process and the behavior of negotiators. Adhering to legal and ethical standards is essential for building trust and maintaining credibility in negotiations.
12. Feedback and Learning Mechanisms: Processes for soliciting feedback, evaluating outcomes, and learning from past negotiation experiences. Continuous improvement and adaptation are crucial for enhancing negotiation effectiveness over time.
These elements collectively form a dynamic ecosystem that shapes the negotiation process and determines the outcomes achieved by the parties involved. Effective negotiation requires understanding and managing these elements strategically to maximize value and build sustainable relationships. In today's turbulent times, organisations must play an active role in in supporting and helping individuals to manage and influence such a complex ecosystem of negotiation. The time has come to understand that outstanding results in negotiations require a serious investment in human resources dedicated to such an activity. In the last decade we have seen the mushrooming of "Transformation department" or "Organisational Change Department" in the corporate landscape. Probably the time has come to establish more "Negotiation Department" or "Negotiation & Deal Department". Some industries are moving faster than others...
Negotiation Designer, Human Experience Designer, Teaching Assistant at UCL School of Management
12 个月I totally agree Francesco Marchi! That’s why I like merging my background of service design and systems thinking with negotiation??
Great article here - I like the term ecosystem to describe a negotiation. After 40 years in the legal field, I just started a podcast on negotiation where I analyze negotiations throughout history across different fields. Your points here remind me of the last episode I released, which was about the Cuban Missile Crisis. I was struck by how many people John F. Kennedy and Nikita Khrushchev had to engage in what could almost be called "mini" negotiations - with the people in their cabinets, with their citizens, with their militaries... not to mention the power dynamics at play and the many other considerations that go into such a high-pressure, high-impact negotiation. (I would love for you to check out the podcast. It's available on all major platforms. Here's a link if you're interested:)
?? Pomagam liderom i firmom wygrywa? przez negocjacje | Obserwuj i stosuj praktyczne porady | Autor artyku?ów oraz newslettera Inteligentny Negocjator
1 年Great article. Thank you.
Co-Founder of the Office for Negotiation at Deutsche Bank
1 年A great piece Francesco & couldn’t agree more! That’s why we created the Office for Negotiation at Deutsche Bank as a central in-house boutique offering negotiation excellence as a service to all our colleagues & divisions.
Negotiator | Attorney-at-law | rozwojowisko.pl | putyra.pl
1 年I like the negoSystem! Thank you for sharing, Professor. Perhaps I would add a small but key point from myself: mindset / commitment.