need sales results?
All companies set Sales targets.
These are a numerical figure, broken down to per financial year, per month & sometimes per week.
All well & good, but this only provides WHAT you need to achieve, never the HOW to……...!
Most CRM systems can track activity, which regularly becomes a box ticking exercise & doesn’t generate revenue growth in any way.
The real secret to success that i have achieved in growing sales, has not been in merely tracking the numbers, but creating a measure of the activity required to achieve them.
This requires building a specific & measurable feedback system for your Team to follow.
NB: This exercise is NOT a budget based purely on monitory terms – but a real, everyday activity, which in turn will deliver your required revenue outcome.
It is ONLY through the implementation of a focused & measurable ACTIVITY programme that will generate revenue growth & achieving realistic targets.
Here is an example –
A B2B distributor of products. (this principle can be applied to any industry)
PHASE 1
1. What is the Business’ monthly monetary target?
2. Be sure that it is realistic? (if it isn’t based on prior & facts, it may simply be a pipe dream)
3. Break this number down into sales portfolios/areas: prior sales + potential growth
4. Create a formula to calculate each Customer’s monthly spend potential, for both existing & potential Accounts. (this will provide vital business intel of growth opportunities)
PHASE 2
1. Reduce the monthly target, per Seller, into a daily one (smaller, maneageable numbers)
2. Test each Customer’s current spend, vs his potential
3. The difference between potential & actual, is the GAP
4. Apply the 80/20 principal. You will find that only a few lines make up the bulk of your sales basket. (these are known as KVI’s – key value items)
5. Identify which of these lines, each Customer is NOT buying from you; because he should be! (EG: if you supply refuse bags; we know everybody uses them. Is the Customer buying them from YOU?)
6. Every time your Seller makes contact with a Customer, he needs to be offering one, or more (without choking the Customer), of these products
7. Every time a Customer orders, upsell to him (eg: if he orders 5 of an item & there are 6 in a case, simply say that you will send him a case, for ease of control, for HIM: never to assist us, of course! (golden rule #1)
PHASE 3
1. Setting your TEAM’s activity –
a. Order value target; for each time you gain an order – upsell, upsell, upsell.
b. What KVI category/product am I going to offer today, to each Customer, who isn’t buying that line?
c. NB – this requires pre-call planning & setting a clear call objective for EVERY call.
d. Track the results daily – monetary, as well as expected activity.
Revenue growth ONLY comes from a focused sales activity to driving sales peformance.
It is ONLY from the return on this activity, that generates return on investment.
Re-skill & measure the Sellers’ behavioural change & continuous improvement, is the Leader’s secret to sale growth success.
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4 年Thanks for posting