Need a new phone system? - 5 Key things to consider.

When purchasing a new phone system for your business, there are 5 key things to consider:

1.???? Budget - Phone systems range dramatically in price, from ￡1 to over ￡25 per user, so remember to set a realistic budget that aligns with your current and future needs.

2.???? Network Capabilities - Many systems today are digital, VoIP, or hybrid of the two. Ensure your data network can support the system you choose, especially for VoIP. A good VoIP provider can help you navigate this potential minefield and help advise if you need to make any changes or upgrades prior to deployment.

3.???? Required Features - Make a list of must-have features based on your current call flow and employees' needs. Don't assume a new system can replicate your old one. Consider your own staff in this process, is there a requirement for mobile or desktop apps, alongside the more traditional desk phone, these are also key things to consider in your list of essentials.

4.???? Scalability - Consider potential business growth when deciding how many users you need. Some systems have size limitations and might not be able to scale up as easily as you would expect with your own business growth.

5.???? Onsite vs Hosted - Hosted systems offer flexibility but have monthly fees. Onsite options avoid these fees but may require more service and maintenance.

By considering these key factors, you'll be equipped to find the ideal phone system for your business. Focus on your budget, capabilities, features, scalability, and hosting preferences during your search.

Steve Newton

VoIP Engineer

Jibba Jabba

Image - Pixabay.

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