No Need to Be Lonely in the Batcave: Outsource Your IT Tasks to Robin
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It was a regular Tuesday night. I was watching TV after a delicious dinner with my family when something in the news caught my eye: “The latest news in the IT industry…” The reporter, a man in his early 30s, discussed how AI was reaching new heights, and how certain innovative technologies were going to open new possibilities for society.
I was intrigued. Information technology is indeed a thriving industry these days—it has grown steadily since its advent and has really been booming in the last 10 years. From keeping us connected to making everything run more smoothly, IT is like the MVP of modern companies, shaping economies and shaking things up.
IT today
Back in the early days, IT was just that department in the back, fixing stuff when it broke. But then, bam! The internet happened, and suddenly, IT wasn’t just a sidekick—it became the superhero of the digital age. Today, IT isn’t just about fixing computers; it’s about creating game-changing software, keeping hackers at bay, and leveraging data to make magic happen.
That made me think. With the pace at which the IT industry is running, it’s going to need a lot of manpower just to keep up. That is where outsourcing comes in.
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For starters, unlike other industries, IT work can generally be done anywhere. That broadens your talent pool, so you can hire experts from across the globe. Whether you need coding wizards, cyber defenders, or cloud gurus, you can outsource these tasks to a sidekick—your Robin, if you like.
What you can outsource in IT
If you’re in the IT business, you might be curious about the type of tasks you can outsource, and let me tell you, there are A LOT of them. Here are some examples:
Mine data for targeted leads: Need help with data? An IT virtual assistant can extract information from vast datasets to identify and profile potential IT leads. This helps the team uncover new and hidden lead generation opportunities
Preparing presentation decks: An IT virtual assistant can create compelling and informative presentation decks for client meetings, webinars, and events. This can help facilitate discussions with clients and showcase the company expertise.
Create and automate forms: A virtual assistant can make forms easier for you! An IT VA can streamline your IT data collection processes by creating and automating forms. This helps your team efficiently gather essential information and enhance data accuracy.
Assist with customer support calls: Customer support? No biggie. An IT virtual assistant can assist and resolve customer inquiries about IT products and services via phone calls. This helps address client concerns promptly and foster customer loyalty.
Coordinate customer technology business reviews: Finally, an IT virtual assistant can also facilitate tech business reviews to assess IT infrastructure to identify gaps and areas for improvement. This can help understand client needs and identify areas for improvement.
And those are just samples. There are a lot more functions you can customize and streamline. I know, I know—it sounds too good to be true, being able to maximize your resources without increasing costs! But this strategy is gaining popularity not just because it’s a trend, but because it actually works.
IT outsourcing is growing
Based on Statistica market insights , global revenue in IT outsourcing, just one sector of the IT services market, is projected to see a steady rise from 2024 to 2029, reaching $271.1 billion U.S., marking a significant increase of 50.22 percent. Following nine consecutive years of growth, experts anticipate the indicator to hit $812.71 billion in 2029, setting a new record high. Clearly, with numbers like these, outsourcing isn’t a fad.
I don’t think I need to say anything more to show you the value in finding your own Robin. If you feel like you’re ready to hire your first virtual assistant (VA), check out our guides on how to hire VAs.
Stop wasting your time fixing glitches or wrestling with software updates. Outsource time-consuming tasks and dive head first into achieving your growth goals. Get your Robin; it’s time for you to become Batman.