Navigating Turbulence

Navigating Turbulence

The Crucial Role of Adaptability in Project Management


In the world of major project management and project delivery, there are few elements more important than adaptability.?

Billy Bean (Brad Pitt) in Moneyball [Source: Joe Girard.ca]


I’ve been pondering this point recently, specifically regarding the concept of a ‘Project Co-pilot’ given the parallels between Pilots and Project Managers (both must navigate unforeseen challenges mid-flight as they encounter unexpected obstacles that demand quick thinking and flexible strategies) - and it made me think of Air France Flight 447 and US Airways Flight 1549.?. .


US Airways Flight 1549 [Source: aviationfile]


The contrasting outcomes of these flights serves as a powerful illustration of the importance of adaptability in major project management and project delivery...

In 2009, the crew of Air France Flight 447 faced a complex error chain, compounded by the their inability to adapt and respond effectively; despite encountering severe weather conditions, the crew failed to adjust their approach and inconsistent airspeed indications led to the pilots inadvertently stalling the?Airbus A330. They failed to recover the plane from the stall and tragically crashed into the mid-Atlantic Ocean killing all 228 passengers and crew on board.?

Similarly, in project management, failure to adapt and respond to a changing operating environment can spell disaster. Projects can quickly spiral out of control if project managers (or project directors) are unable to pivot, recalibrate, and implement alternative solutions. It is obviously worth noting that doing so requires rapid decision-making and so being empowered to act by the project organisation, or the client, is crucial.?

?In stark contrast to Air France Flight 447, US Airways Flight 1549 (also in 2009) demonstrates the remarkable impact of adaptability.?In this instance, the crew intelligently navigated the emergency they encountered due to a bird strike, (resulting in an almost total loss of thrust in both engines).

Ultimately, they quickly adapted to their changing operating environment, remained composed under pressure whilst assessing the situation, and improvised a solution: the essence of adaptability in action.?


Plane Cockpit [Source: RawPixel]


In project management, unforeseen challenges are inevitable. Whether it's budget constraints, shifting stakeholder priorities, or technological disruptions, adaptability is the key to overcoming obstacles and achieving project success. Agile methodologies, such as Scrum, emphasise adaptability by encouraging iterative development and continuous improvement.

Most significantly, adaptability in project management and project delivery requires a culture that values innovation, collaboration, resilience, and rapid decision-making. By fostering a mindset of adaptability, project managers can respond much more effectively to challenges and opportunities.??


A few real-world examples of major project overruns and failures can highlight the consequences of inflexibility and the importance of adaptability. . .

Probably the most famous example is the Sydney Opera House construction project, which endured significant delays and cost overruns. Originally estimated to cost $7m AUD and be completed in four years, the project ultimately took 14 years to complete and cost over $102m AUD.?


Sydney Opera House [Source: BBC]

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A lack of adaptability in project planning and management, coupled with unforeseen engineering challenges (and some inevitable political interference) contributed to this staggering overrun. Failure to adjust the project timeline and budget to accommodate changing circumstances resulted in a protracted and costly endeavour (although it is worth noting the Opera House has more than redeemed itself and is now one of the most culturally significant and financially successful landmarks in the world).?

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Another high-profile case is the Boeing 787 Dreamliner programme, which faced numerous setbacks and delays. Originally scheduled for delivery in 2008, the Dreamliner experienced multiple technical issues, supply chain disruptions, and production challenges. Boeing's initial approach to the project lacked adaptability, as they prioritised outsourcing and offshoring manufacturing processes without adequately anticipating the associated risks. As a result, the programme suffered years of delays, cost overruns, and reputational damage, underscoring the importance of adaptability in mitigating risks and responding to changing circumstances.?

In contrast, successful projects like the construction of the Burj Khalifa in Dubai demonstrate the value of adaptability in managing complexity and uncertainty. Despite facing logistical challenges, design changes, and unforeseen construction obstacles (building in the desert presents a raft of unique issues), the project team demonstrated remarkable adaptability by employing innovative construction techniques, leveraging advanced technology, and adjusting project plans in real-time. This enabled them to overcome obstacles, maintain delivery momentum, and ultimately deliver the world's tallest building on schedule and within budget.


Burj Khalifa [Source: Unknown]

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These examples reinforce the critical role adaptability can play in project management and project delivery, particularly as we operate in increasingly complex and dynamic business environments that require project managers to be proactive in anticipating risks, identifying opportunities, and adjusting plans accordingly.?

Embracing agile methodologies, fostering a culture of continuous improvement, and empowering project teams to innovate and pivot are essential strategies for cultivating adaptability in project management and project delivery in order to navigate uncertainty, respond to change, and seize opportunities throughout the project lifecycle - especially in large, complex megaprojects.?

Charles Darwin wrote in "The Origin of Species" in 1859 that only those species' able to adapt to their changing environment will survive, and HG Wells famously wrote in 1945 “adapt or perish, now as ever, is nature's inexorable imperative.”

Nothing here is new, or revolutionary. In short, no plan survives first contact: "adapt or die".


Karlene Agard MSc (Oxon) Karina Singh Andy Murray Andrew Dixon Prof. (Dr) Anusha Shah Anit Chandarana Badr Burshaid ??? ?????? Prof. Bent Flyvbjerg Antonio Nieto-Rodriguez Robin Speculand David Lancefield Dr Kate Bancroft (Chartered MCIPD) Amy Edmondson Dan Gardner Felix Oberholzer-Gee Guy Thorpe Dr Graham Kenny Geoff Cooper Hayagreeva Rao Henny Portman Juliano Denicol John Johnson Juergen Maier CBE FRS FREng Langley Sharp MBE Michael Peter Martin Paver James Garner Janet Young Niven Postma Nuno Gil Prof. Adam Boddison OBE Professor Priti Parikh CEng FICE Ricardo Viana Vargas, Ph.D. Rajesh Pathak Dr. Sonia Zahiroddiny Vip Vyas Professor Sadie Morgan OBE Sarj Gaffoor Tomi Ashiru-Balogun CEng Dr Jo Jolly Mark Reynolds Mark Pettigrew Mark Wild

#projectmanagement #projectdelivery #adaptability #projectlifecycle #benefits #benefitsrealisation #strategy #planning #execution #programmemanagement #portfolio #infrastructure #capitalprojects #investment #innovation

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Luis Rodriguez

PMP? / CMRP? / Project and Turnaround Management / Refining and Petrochemical / I&C / Certified ISO 9001:2015 Internal Auditing / Certified Enterprise Risk Manager ISO 31000:2018

1 年

Excellent article Aleksander B. Even though a Risk Management Process may be in place, there are chances for uncertainties, for these, team must be capable to adapt and react to mitigate related consequences.

Alex Lyaschenko

Portfolio Planning & Delivery | PMP | P3O Practitioner | AgilePM Practitioner | Six Sigma | Project Data Modelling | PredAptivePM

1 年

Aleksander B. You absolutely mixed up cause and consequences! The Opera House Project had been so much over budget because the project team tried to adapt instead of stop and develop a proper plan. The comparison is the Guggenheim Museum Bilbao project. Regardless of similar uniqueness, it was planned well and hit all targets. Pilots have detailed instructions covering any possible scenarios, and their adaptability is based on trainings they performed many times before they start flighting. Planes crash when pilots decide to adapt. In 1997 Turkish Airlines Flight 452 crash First Officer So?ang?z decided to it is time to adapt and responded: "Should I believe you, or my eyes?" It costs 155 fatalities. Adaptability without proper planning is costly, sometimes very costly. Instead projects need agility! However it is important to understand ta ypes of Agility and know when it is good to be agile and when trust numbers. Scrum and the other Agile methods mean lack of numbers and always lack of optimisation. In one of construction projects 30% acceleration was achieved when of field managers start receiving penalties if they not follows calculated plan. Projects need to be PredAptive, not Adaptive.

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Aleksander B. interesting comparison of pilot v PM. Although the loss of altitude vs a loss of project time has different risks. Lost altitude is recoverable, but lost project time isn't, and with it goes the prelim saving opportunities. Does adaptability have a scale? What should I see on a project with a high adaptability score? T5 was a great project. I only got a call at its final stage to help. If adaptability means I get a call to help with the on-time completion, I am all for it. That call should have been much made earlier. To optimise the benefits of adaptability, the system must have the shortest feedback loop similar to a car assembly line. Problems are picked up instantly; the cord is pulled, and the line is stopped whilst the problem is fixed. My career started at T4 in 1908, and my experimentation and learning have led to the design of a project delivery system with the shortest feedback loop. It organises work based on units of work rather than task duration and includes a daily collective ward round similar to those in hospitals. ? Chris Mackenzie-Grieve Donnie MacNicol Alex Lyaschenko Ian Heptinstall

Deepak Mistry.

Risk Director at HKA | Infrastructure & Capital Projects Advisory | International

1 年

A great article Aleksander Binder! I think projects are often missing the adoption of a systems thinking and complexity science mindset early on to embed adaptability and resilience (by design) into how the project will be executed and respond to change.

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