Navigating Success: The Evolution of Leadership in Facilities Management

In our recent poll delving into prevalent workplace pain points, the results unveiled a significant trend that took us by surprise. Surpassing the 50% mark, the majority of respondents identified poor leadership as their primary challenge. This revelation sheds light on a critical issue affecting not only individual employees but also the broader organisational culture and overall performance. The substantial impact of poor leadership on staff dynamics and productivity cannot be understated.

As a specialist recruiter in Facilities Management, Andy Yang felt it was important to highlight what makes a good leader.

Here, Andy has identified six successes of a positive leadership team and culture, as shared by his personal experiences working with the companies and clients he partners with, plus candidate feedback!

1. A great leader goes out of their way to build strong relationships with team members and gets to know them. ?This approach helps create a positive work environment and a sense of belonging.
2. Positive leadership stems from the top down. The direct leader will feel supported by the executive management team.? This is particularly important in Facilities Management when on-site teams might be remote from head office.
3. A structured onboarding process for all permanent, casual, and temporary staff is critical to ensure new staff feel welcomed and part of the team and foster a positive culture.
4. A culture of adaptability and openness to change. With the ever-evolving field of FM, a leadership teamwilling to listen to feedback and look at innovations in systems, reporting metrics, or sustainability practices from those on the ground will be vital to staying ahead of the curve.
5. Providing autonomy. Autonomy doesn't mean a lack of support or oversight. ?A great leader recognises that empowering their team to take control and accountability for informed decision-making, not micro-managing, creates excellent results.
6. Trust is one of the most essential traits of any relationship. ?A leader who trusts their team and instils confidence among team members develops an environment where people feel confident and secure in their work, even if they make mistakes. ?If you believe in your team and make that clear to them by allowing them control, they will have much more faith in you and themselves.
7. The best leaders are often respected and loved by their teams! This is always respect that is earned, not forced. A great leader is willing to listen to feedback, take it on board and act on it. Often, great leaders are seen as more than colleagues and become trusted mentors, confidants, and friends – even past their tenure at the same company!

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?A strong leader and leadership team can go a long way in developing a positive culture and great results in the workplace. This goes a long way in ensuring a stable, happy team that speaks highly about the company culture!

If you would like more information about which companies Andy thinks have the leadership and culture right, then please feel free to contact him on: 0452 429 640