Navigating the Realities of International Sales and Product Adaptation
Zach Selch
Driving explosive international sales growth for manufacturers by growing TAM, increasing sales hours, and improving sales process competency Advisor/Mentor/Keynote Speaker/Trainer/Author/Fractional-Interim CRO
In the realm of international sales and trade, there's a delicate balance between meeting market demands and maintaining profitability. With over three decades of experience spanning 130 countries and generating substantial sales revenue, I've come to a realization that challenges conventional wisdom: major product modifications for specific international markets may not always be the best strategy, especially for smaller companies.
In my journey, I've witnessed firsthand how the quest to tailor products to every market can become a sinkhole for resources and hinder overall success.
While there are exceptions, such as fast-moving companies with adaptable business models, the reality is that making significant modifications is often more costly and time-consuming than anticipated.
At the core of successful international sales lies the ability to effectively sell the product you have. This means understanding market needs and positioning your existing product to meet those needs profitably. While it's natural for distributors and stakeholders to envision future product enhancements, it's crucial to focus on the present and maximize the potential of the current product line.
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I've encountered situations where distributors fixate on future product iterations, signaling discomfort with the existing offerings. This can be detrimental to partnerships and sales efforts. Therefore, it's essential to align expectations and emphasize the primary mission: selling the product at hand.
However, this doesn't mean dismissing the need for product evolution altogether. Rather, it underscores the importance of strategic decision-making regarding product changes. For instance, investing in products designed for multiple international markets can yield significant returns. Simple adjustments, such as language compatibility or minor adaptations, can dramatically expand market reach without compromising profitability.
Yet, it's vital to approach product modifications with caution. Engage international sales teams in regular dialogue with engineering departments to quantify the value of proposed changes and avoid unrealistic expectations. Transparency in communication is key to preventing misunderstandings and ensuring alignment between market needs and product development efforts.
In the dynamic landscape of international sales, success hinges on finding the right balance between product adaptation and market realities. By prioritizing strategic sales initiatives and prudent product modifications, companies can navigate the complexities of global markets and drive sustainable growth.