Navigating Polarities
either/or or both/and ?

Navigating Polarities

Would you rather inhale or exhale? Many leadership capabilities are like breathing.

Using “either/or” thinking with Inhale::Exhale is sheer madness.

Breathing is the “both/and” version of Inhale::Exhale.*

In our increasingly complex world, "both/and" thinking has never been as essential as today. Why do many leaders, including myself stay stuck for decades in "either/or" thinking, especially when it does not serve ourselves or our organizations?

And can we change? The good news is a resounding YES!

My hypothesis is that (for a while at least) many leaders stay stuck because it works. As my Mentor Marshall Goldsmith learned from Peter Drucker and shared in his bestseller, What Got You Here, Won't Get You There, leadership growth requires recognizing and letting go of ineffective beliefs and habits.

According to Brian Emerson and Kelly Lewis in their excellent 2019 book, Navigating Polarities, "from an evolutionary perspective, the brain is masterful at “either/or” thinking and it does not like the nebulousness of “both/and”."

Leveraging insights from myself and coworkers obtained from a Leadership Circle assessment, over the past year I have been working to confront several of my most evil “either/or” mindsets and reprogram the neural pathways in my brain. Instead of continuing my past practice of “either/or” thinking, today I train and strengthen a newfound "both/and" mindset. No matter our age, we can always (re)train our brains! (I was born in the 1950's.)

Examples of Real Life, Practical Change

Extreme impatience was one polarity that helped me enormously in the early decades of my career. As an American working in crusty, highly bureaucratic industrial companies in Europe, this impatience made much possible - to a certain point. Driving change called all my personal power and energy into use. All the while, I neglected to exercise my patience muscle.? I was living the “either/or” life with impatience.

When insights from multiple coworkers from a Leadership Circle profile helped reveal this “either/or” mindset (in the form of a strong drive) and also showed me the statistically negative impact of this drive on my low self-awareness, I became curious. Using this curiosity to reflect and generate experiments, I began to step into my fear and leave my comfort zone by experimenting with extreme patience.?

Some experiments were great successes, others less so. Each experiment is a learning.? With time, I have learned today to maintain my impatience superpower, especially when it serves the collective. And to develop my patience muscle to use when appropriate. My brain has been reprogrammed to view impatience::patience as a “both/and” and not an “either/or.”

Another example where the rich feedback from coworkers helped me during the past year to transform my neural pathways from “either/or” to “both/and” thinking has been the polarity pleasing::courageous authenticity.

Discovering where these “either/or” polarities originate is fascinating. In my case, growing up with 5 younger brothers and sisters, my parents sensibly sought some peace and taught us "If you do not have anything nice to say, do not say anything." This rule was useful for reducing friction and creating calm between unruly siblings.?Yet not so useful as an executive coach holding the mirror to executives who need to hear with compassion the hard truth.

Shifting from “either/or” thinking to “both/and” thinking requires (p)reflection. (P)reflection is thinking before, during, and after you speak. ?Bringing new consciousness, and new awareness to the words we use. One of my 100Coaches colleagues, the radio/podcast host and guide to senior management teams, Molly Tschang specializes in helping leaders make this shift with her podcast Say It Skillfully. And her new LinkedIn learning course Thank you Molly!


Which "either/or" polarities are you noticing that hold back your organization and yourself? What tips can you share for converting "either/or" mindset to "both/and?"


Added September 6th 2023 Thanks to the amazing Gabriel Powell and Laurelin Whitfield

Understanding the difference between a problem and polarity is essential to business success. Ignore at great risk!

A problem is time-limited and in the complicated world has a solution.


A polarity is timeless and holds for eternity. There are more polarities in the world than people. Learning to navigate polarities (for example learning to master both impatience and patience) is a leadership growth step on the path to becoming an integral leader, able to hold both sides of a polarity.

Holding both sides of a polarity is very useful in business to accelerate innovation and learning.

Sadly, all too rare in many aspects of modern governments.

Please consider joining the conversation and add a comment.

Thank you for your curiosity to read this far!

* The double colon is a notation to show polarities, for example:?Fast::Slow; Planned::Spontaneous; Directive::Self-Organizing


Bill Zeeb is an ICF PCC-certified executive coach and founder of infinitas SA, a Swiss-based leadership coaching and team performance consultancy. A member of 100 Coaches and Stakeholder Centered Coaching? Master Coach, Bill and the infinitas team focus on helping technical Founders and their leadership teams to measurably improve their individual and collective leadership effectiveness. The infinitas team specializes in accompanying highly motivated technical leaders (think PhD.'s) who frequently have little or no experience working with a coach and seek to significantly grow their business. The infinitas approach to coaching is highly data-driven, extremely time efficient and delivers guaranteed measurable leadership growth.

Steffi Wiesmann

Senior Leadership Consultant & Executive Coach. Passionate to transform heroic leadership into swarm intelligence. Remember magic. The magic of starting with essence and purpose: What for? Where to? Connect and Go.

1 年

Thank you Bill for bringing your personal story to the learning about polarity! It brings me the sense of better balance in my development polarity of receiving and initiating- being and doing… connected to your (im)patience :-) Will plan an exchange meeting with you next week ???? Thank you for offering that!

Marie Levesque

Leadership/Executive Coach

1 年

Love these thoughts on either/or thinking. It's something we introduce to the students at HBS hoping that they can learn the 'and' option early in their careers. The 'speaking truth with compassion' hit home with me. When I was working in HR in my twenties I told the truth with a 2x4 and couldn't understand why the listener(leader) couldn't hear the truth! It has taken years of self-awareness work to understand that truth without compassion is pointless.

Dirk Jan Versluis

Psychologist and Musician (MM, MSc) | Owner at Triunify

1 年

Thank you Bill, great post! To contribute a little: as far as my limited understanding enables me to see, inner conflict is also the basis of all therapy and individual coaching questions. Polarities or dualities in our consciousness require an upward pointing triangle: contrasting pairs to resolve upwards, that is, towards a higher level of consciousness where the contrast is still existent in color but included in function and understanding. Sorry for any early morning esoteric blabla, and have a lovely day!

Great one again Bill. I love this concept of "Both/and" and your example of impatience speaks directly to me. I'm working on learning to be more patient in certain situations.? Thanks for sharing.?

Molly Tschang

Win as One | Board Director | Leadership Consultant | Coach | Podcast Host and Creator of Say It Skillfully

1 年

Thank you Bill for provoking some thought here!!! Great stuff and thank YOU for being part of the solution—encouraging us to use our voices and speak up positively and productively, especially in those not so comfortable situations... AWARENESS is the starting point and the ability to reflect and get whole with what's going within is powerful (and sometimes painful!!!). The ability to be intentional - whether "fast::slow" or "proactive:: reactive" - is key. Always cheering for you! ??

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