Navigating observability: 5 key strategies for your organization success
ManageEngine ITOM
A unified ITOM solution to manage networks, servers, and applications. Trusted by 1 million IT admins for over 15 years.
Welcome to the first edition of ManageEngine ITOM's monthly newsletter, ITOM Insider, exclusively on LinkedIn.
Today, managing IT operations is more complex than ever. With advancements in AI, cloud computing, hyper-converged infrastructures, and hybrid networking, IT professionals and their organizations face significant challenges. These include high implementation costs, aligning with business goals, and achieving a strong return on investment.
To support CIOs, IT decision-makers, IT admins, and advanced practitioners in navigating these challenges, our inaugural edition of ITOM Insider focuses on Full-Stack Observability (FSO).
In this edition, we will explore:
The overwhelming complexity of today's IT environment requires complete granular visibility into its components such as CMDBs, service maps, microservices, and edge devices to ensure uninterrupted network availability.
Full-stack observability offers this visibility. From applications and its supporting infrastructure to networks and end-user experiences, full-stack observability enables gaining in-depth, real-time insights into the health and performance of the entire IT ecosystem.
Here are five ways how you can leverage this for your organization's success:
1. Enable improved system uptime and reliability
Network outages are expensive. Complete and granular visibility into your IT environment provided by full-stack observability helps you quickly identify and address issues before they cascade into an outage. By integrating data from servers, databases, and application performance, your team can detect and address issues such as memory leaks in real-time, preventing potential crashes during peak periods.
This helps organizations minimize downtime, ensure high availability of services, and improve overall system reliability.
2. Focus on real?user experience, not just IT performance
You need to see beyond just IT performance and health metrics. Observe your entire tech stack to identify what can affect your end user. With full-stack observability's user focused capabilities, such as real user monitoring (RUM) and synthetic transaction monitoring, organizations can see exactly how users interact with their applications and IT environment in real?time.
For instance, an online banking service using full-stack observability can track user sessions and identify slow transaction processing times. By optimizing the back-end processes, they reduce transaction times, resulting in a smoother and faster user experience for their customers.
3. Enhance incident response to mitigate service disruptions
Again, network outages are expensive. Don't let IT blind spots harden the blow. Full-stack observability streamlines incident response by providing a unified view of your IT operations. This makes it easier to detect anomalies, diagnose root causes, and resolve issues quickly.
For instance, when an unexpected spike in traffic occurs, full-stack observability's enhanced root cause analysis and contextual IT mapping capabilities help quickly identify the source as a misconfigured router. This enables IT admins to rectify the issue promptly and prevent widespread network downtime. Faster incident response times lead to reduced service disruptions and improved operational efficiency.
4. AI-powered full-stack observability with AIOps
AIOps leverages AI and machine learning to analyze vast amounts of data and predict potential issues. Integrating AIOps with full-stack observability enhances the ability to detect patterns with in-depth data collection and analysis and automate corrective actions with better technical insights.
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An organization can use full-stack observability to understand the performance, maintenance, and resource management practices and its impact. They can then use these insights to set-up and run required intelligent automations with AIOps that ensures enhanced network performance and uninterrupted service availability.
This enables organizations to leverage proactive problem-solving, reduce operational disruptions, and improve efficiency through automation.?
5. Enable enhanced security practices with integrated full-stack observability insights
Security practices such as DevSecOps and zero trust architectures can leverage the technical insights offered by full-stack observability. Its security-focused capabilities, such as network traffic analysis, firewall log analysis, rogue device detection, and firmware vulnerability detection, help detect security threats and assess vulnerabilities in real?time.
For instance, a financial institution can integrate full-stack observability insights into their threat intelligence and behavioral analytics to detect and respond to potential breaches quickly. This ensures that sensitive financial data is protected and that the?organization remains compliant with regulations such as PCI DSS.
This white paper dispels common full-stack observability concerns, from implementation hurdles to ROI ambiguity, equipping readers with the knowledge needed to optimize efficiency and achieve strategic goals.
This white paper will help you to:
A prominent bank with more than 5,000 branches and 100 million customers prioritized digital banking alongside traditional services. To bolster their IT infrastructure, they invested in new IBM AIX servers,?more than 45,000 devices, and thousands of applications. Here is how ManageEngine OpManager Plus helped centralize monitoring, reducing mean time to acknowledge faults from four hours to under three minutes, enhancing performance and efficiency.
Planning and budgeting are vital for leveraging full-stack observability. In our ITOM Spotlight series, Kiel Hawkins shares insights on roadmaps, challenges, integration, and using ManageEngine tools.
How is your organization leveraging full-stack observability? We would love to hear your IT strategies, thoughts, and questions about this. Let us know in the comments below.
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Accomplished IT Leader | Champion of Observability
8 个月Team, if you need assistance or guidance, I run a think tank called Mastering Observability. It's free and completely vendor-agnostic. I'm also always looking for like-minded people to work with to help get the right message out about Observability. I look forward to working with some of you soon. #observability #collaboration #tech #thinktank.