Navigating the journey to ERP replatforming and modern global data platform
Diego Cervantes-Knox
Consulting Partner at PwC UK | Finance & Digital Transformation Leader | Insurance & Investment Management | NED & Independent Advisor in Strategic Operations
Adapting and innovating is critical in today's rapidly evolving business landscape. For many organisations, this means replatforming their Enterprise Resource Planning (ERP) systems using global templates and investing in a modern global data platform to maintain a thin sub-ledger. This strategic move requires careful planning, consideration of critical technologies, technical approaches, integration complexities, data transformations, and the development of people and capabilities.
Understanding the Landscape
Before diving into the replatforming journey, it's crucial to understand the current state of the organisation's applications and data architecture. Conducting a comprehensive assessment helps identify existing pain points, legacy systems, data silos, and integration challenges. This assessment serves as the foundation for outlining the roadmap and defining the goals of the replatforming initiative.
Key Considerations
1. Business Objectives: Aligning the replatforming efforts with the overarching business objectives is essential. Creating buy-in will make the difference between success and failure. Whether improving operational efficiency, enhancing customer experience, or enabling data-driven decision-making, every aspect of the replatforming strategy should support these objectives.
2. Technology Stack: Selecting the right and scalable technology stack is critical for the success of the replatforming project. Modern ERP solutions offer advanced features such as cloud deployment, AI-driven insights, and scalability. Similarly, for the global data platform, technologies like cloud-native databases, data lakes, and analytics platforms enable real-time insights and predictive analytics.
3. Integration and Interoperability: Integrating various systems and applications is often one of the most challenging aspects of replatforming. Ensuring seamless interoperability between ERP modules, legacy systems, third-party applications, and the global data platform is vital for maintaining business continuity and data consistency.
4. Data Transformation and Governance: Data is the lifeblood of any organisation, and effective data transformation and governance are essential for success. Establishing robust data governance policies, quality standards, and lineage tracking mechanisms ensures that the data remains accurate, reliable, and compliant with regulations.
Approach to Design and Decommissioning
1. Modular Design: Adopting a modular design approach allows for greater flexibility and agility in adapting to changing business requirements. Breaking down the monolithic ERP architecture into smaller, interconnected modules facilitates easier maintenance, updates, and enhancements.
2. Phased Implementation: Rather than attempting a big-bang approach, phasing the implementation enables a gradual transition and minimises disruption to ongoing operations. Prioritise modules based on business criticality and complexity and gradually migrate them to the new platform while ensuring seamless integration with existing systems. For global data platforms, establish incremental prototypes that enable you to develop data products incrementally to support your ERP rollout and performance management, recs and analysis.
3. Data Migration Strategy: Developing a robust data migration strategy and utility is crucial for preserving data integrity and minimising downtime. Thorough data profiling, cleansing, and validation processes ensure that only high-quality data is migrated to the new platform. Additionally, leveraging tools and technologies for automated data migration accelerates the process and reduces manual effort.
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4. Change Management and Training: People are at the heart of any digital transformation initiative. Investing in change management initiatives, providing comprehensive training programs, and fostering a culture of continuous learning are essential to successfully adopting the new platforms. Empowering employees with the necessary skills and knowledge equips them to leverage the full potential of the platformed ERP and data platform.
Critical Technologies and Approaches
1. Cloud Computing: Leveraging cloud infrastructure for ERP and data platforms offers scalability, flexibility, and cost-efficiency. Cloud-native solutions provide the agility to rapidly adapt to changing business needs while minimising infrastructure overheads.
2. Microservices Architecture: Embracing a microservices architecture enables greater agility, scalability, and resilience. Decomposing the ERP system into loosely coupled microservices allows for independent development, deployment, and scaling of individual components.
3. Data Virtualization: Data virtualisation technologies enable real-time access to distributed data sources without physical movement. This approach reduces data latency, simplifies data integration, and enhances data access and analysis agility.
People and Capability Development
1. Upskilling and Reskilling: As technology evolves, so must the workforce's skills. Investing in upskilling and reskilling programs equips employees with the technical expertise to effectively operate and manage the replatformed ERP and data platforms.
2. Cross-functional collaboration: Encouraging collaboration between IT, business, and data teams fosters innovation and drives alignment toward common objectives. Cross-functional teams enable a better understanding of business requirements, faster decision-making, and more efficient solution implementation.
3. Continuous Improvement: Establishing a culture of continuous improvement encourages experimentation, learning, and adaptation. Encouraging feedback loops, conducting regular retrospectives, and implementing agile methodologies facilitate iterative refinement of processes and technologies.
In conclusion, organisations can successfully navigate this journey towards digital transformation and achieve their business objectives by adopting a holistic approach and leveraging the right technologies and methodologies. Replatforming ERP systems and building a modern global data platform are strategic initiatives that require careful planning, consideration of critical technologies, technical approaches, integration complexities, data transformations, and people and capability development.
Director at PwC specialising in Finance Transformation enabled by Oracle Cloud | Passionate about technology innovation, Macro Economics and solving important problems | Chartered Management Consultant MCMI ChMC
6 个月Great article Diego Cervantes-Knox . Whilst the focus is on AI, the conversation quickly changes to quality of data. A modern, standardised Global ERP is a huge step in the right direction ????