Navigating the Future of Learning: From Evolution to Revolution
Andre Bechtold
SVP, Head of Solution & Innovation Experience | Forward Thinker | Status Quo Challenger
The last decade has been transformative for the global workforce, driven by factors like intensified competition, rising complexity, and the relentless impact of the digital revolution. In response to these shifts, the importance of reskilling and upskilling has skyrocketed, necessitating a robust approach to Learning and Development (L&D). This blog delves into the journey of learning, the intricate world of enablement, and the revolutionary role that demonstrations (demos) play in shaping the future of education.
Evolution of Learning: Adapting to the Digital Age
In this era of perpetual change, L&D has evolved from a traditional role into a strategic force. The shift to a digital, knowledge-based economy underscores the vital importance of a vibrant workforce. Research even suggests that a substantial percentage of market capitalization in public companies is grounded in intangible assets like skilled employees and exceptional leaders.
L&D leaders find themselves at a critical juncture, tasked not only with developing people but doing so in a way that aligns with broader business priorities. This strategic role encompasses attracting and retaining talent, developing essential capabilities, fostering a values-based culture, building an employer brand, and motivating and engaging employees. The focus has shifted from merely improving productivity to enhancing employability and ensuring continual personal and professional growth.
The enablers for just-in-time learning are technology platforms and applications. Cloud-based platforms offer limitless opportunities for L&D functions to plug and unplug systems, accessing the latest functionality without extensive implementations. L&D leaders must ensure seamless integration of learning technologies into a comprehensive system architecture that supports the entire talent cycle
Enablement vs. Learning: Bridging the Gap
Learning involves the acquisition of knowledge, skills, or understanding through various methods, while enablement focuses on providing the tools and support necessary to apply that acquired knowledge effectively in practical situations. Learning is the process of gaining information, while enablement is about empowering individuals to use that information to achieve specific goals.
Learning Enablement emerges as the linchpin between traditional and digital learning. The challenge lies in ensuring a seamless alignment between the learning strategy and overarching business goals.
To bridge this gap effectively, collaboration between business units and HR is imperative. Rapid deployment of capability-building programs, coupled with the establishment of a governance structure, ensures agility and responsiveness to evolving business needs. Continuous learning journeys, personalized and adaptive, become the cornerstone of an effective learning strategy.
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The Demo Effect: Catalyzing Phygital Learning
Phygital learning, a fusion of physical and digital educational experiences, is revolutionizing the acquisition of knowledge. This innovative approach capitalizes on the strengths of both physical and digital mediums, providing a dynamic and immersive learning environment.
As we navigate this evolving landscape, demos emerge as powerful tools in the arsenal of Learning and Development. These demonstrations transcend the conventional, turning learning into an interactive experience. They not only showcase real-world applications but also enable learners to witness the practical implications of theoretical knowledge. Additionally, demos empower learners to choose their learning paths, fostering a personalized and adaptive educational environment.
Engaging learners actively, hands-on activities appeal to their senses of touch, sight, and sometimes even sound or smell. The immediacy of physical demos facilitates a deeper understanding of theoretical concepts by grounding them in real-world applications.
Interactive simulations and virtual experiments bring theoretical concepts to life in a digital space, enabling learners to explore and experiment at their own pace. The adaptability of digital demos allows for real-time updates, ensuring that the content remains relevant and reflective of the latest advancements in the field. Phygital learning thrives on personalization, tailoring educational experiences to individual preferences.
Demos extend beyond the mere showcasing of products or processes; they become catalysts for engagement, bridging capability gaps and aligning L&D initiatives with the dynamic needs of the business. They serve as tangible proof of the power of Phygital Learning, seamlessly blending physical and digital elements to create a holistic and effective learning experience.
Measuring Success: Impact on Business Performance
Success in the realm of L&D is not just a subjective assessment; it requires concrete metrics aligned with strategic priorities. This involves assessing strategic alignment, measuring the development of critical capabilities, evaluating organizational health, and ensuring individual peak performance. Integrating L&D seamlessly into HR processes, adopting the 70:20:10 learning framework, and leveraging advanced learning technologies are essential for achieving these metrics.
The leaders of L&D functions find themselves at a pivotal juncture. The challenges posed by the fourth industrial revolution necessitate a revolutionary approach. Creating a learning strategy deeply aligned with business objectives, identifying and enabling the capabilities needed for success, and fostering innovation through a flexible and agile L&D framework are critical imperatives. The investment in innovative L&D programs and the cultivation of human talent become the linchpin for organizations seeking to not just adapt but thrive in the digital age.
What are your experiences and insights into the evolution of L&D? Share your thoughts in the comments below.
Software Development Manager
10 个月Andre Bechtold thanks for sharing, here’s my take: While delivering demos is more scalable than providing a training system to each participant, the learning impact is disproportionately greater; As per maxim: “Tell me and I forget, teach me and I may remember, involve me and I learn.” With SaaS, the cost of providing a training system to a participant doesn't cost an arm and a leg. I've experienced dev teams that understood the value of learning systems and adjusted their roadmap to accommodate our training needs (hello and thanks to Gigya !) Such investments “just” need recognition of the learning impact on business by the business itself. The hard part is to demonstrate the correlation between learning consumption and business performance (e.g., software adoption, renewals). And the greatest challenge, for me, is to establish the causation between learning consumption and business performance.
Enabling companies around the world to innovate their business with original strategies and disruptive tech solutions
10 个月Andre Bechtold, you have covered many key aspects, such as personalization, enablement, and phygital learning. I especially like how you highlighted the role of demos in phygital learning, which appears to be one of the emerging trends in L&D. Luckily, SAP is well-positioned to lead this transformation, as we have a strong culture of learning and innovation. I agree with you that we need to transform the learning culture to make it more experiential, hands-on, and collaborative. I also think that upskilling the workforce is the biggest challenge and opportunity for AI adoption. Complementing Thomas Jenewein’s statement on new frontier of AI, he mentions generative AI. From my pov, conversational AI can be used to create engaging and personalized learning experiences, such as chatbots, voice assistants, or virtual mentors. Conversational AI can also be used to augment the role of L&D professionals, by providing guidance, feedback, and support to learners and instructors. Can’t wait to see that coming!!
Digital Transformation of Learning & Learning for the digital Transformation - Business Developer & Podcast Host
10 个月Here my thoughts: Innovation in L&D is uneaven distributed - many still transform the mere formal learning into experiential, hands-on and collaborative learning. And this needs a transformation of learning cultures to be sustainable. Biggest challenge is now the next frontier of AI: upskilling the workforce where learning is key for AI Adoption And not to forget transforming L&D itself with genAI - as Sam Altman stated: Education is one of the key use cases for generative AI. And there we are just starting. Also at SAP. Btw: I like phygital