Natural Intelligence

For 2025 our conversations will focus on Power Skills (the skills formerly known as “Soft”). Why? To future proof our jobs. As Artificial Intelligence (AI) reshapes the planet, we face a unique challenge: Staying relevant in a workplace where technology automates repetitive tasks. AI excels at technical, hard skills tasks like data analysis, coding, and project tracking. Eventually quantum computing will do hard skills jobs at enterprise-level scale. But AI can’t yet replicate humanity like our ability to adapt, connect, and relate. Power skills like flexibility, empathy, and communication, aren’t just nice to have anymore. They’re essential tools you need for surviving in the future of work.

Finding the Gaps

AI creates opportunities to offload repetitive tasks, freeing you up to focus on solving complex problems, working with others, and making decisions that require emotional intelligence. Power skills fill the gap where technology ends. What does that look like? Here are some examples:

• Time management: AI can organize your schedule, but it can’t prioritize tasks based on your unique team dynamics.
• Productivity: Automation tools can handle routine updates, but they can’t motivate a team to overcome roadblocks.
• Decision-making: Algorithms can analyze data, but interpreting how it impacts people often requires human judgment.

Filling the Gaps

In what areas can you grow where AI struggles? Empathy, adaptability, and effective communication are hard to automate because they require context, emotional nuance, and creative problem-solving. Let’s say you’re a project manager leading a team during a major transition. AI can help forecast timelines and budgets, but it can’t address your team’s concerns about job security or coach them through adapting to new tools. That’s where your emotional intelligence and leadership come in, ensuring the transition is productive and supportive.

Foiling the Gaps

Upskill: Platforms like LinkedIn Learning offer courses on communication, leadership, and conflict resolution. Start with a course that aligns with your current challenges.

Practice: Actively listen to colleagues by summarizing their concerns before responding. This shows you’re not just hearing but also understanding them. For example, during a team meeting, you realize you dominate discussions. You adjust your approach to create space for quieter teammates to contribute, leading to better outcomes. This self-awareness and empathy are skills AI doesn't have.

Adapt: Volunteer for cross-functional projects or tasks outside your comfort zone. It’s a great way to build resilience and learn to pivot under pressure. For example, your company adopts a new AI-based tool. Instead of resisting, you learn its features and become the go-to resource for your team, showcasing your value.

Lead: Launch small initiatives for your team, like organizing brainstorming sessions or mentoring a colleague. For example, you take the lead on a high-visibility project. You rally the team with clear goals and encouragement making everyone feel invested in the outcome.

Evaluate: Use your 1:1 meetings with your manager to request honest feedback about your communication, adaptability, or leadership. Ask for specific examples and tips for improvement.

The workplace is evolving fast, but your ability to flex, empathize, and communicate will keep you in demand. The future of work is about using AI as a tool so you can do what it can’t. Be human.

What power skill did I forget?