National resilience receives major boost as new training centre unveiled in Merseyside...

National resilience receives major boost as new training centre unveiled in Merseyside...

Hi Reader,

I’m a big fan of Liverpool and I didn’t need much persuasion to go north and attend the opening ceremony for the new National Resilience Centre of Excellence. There was a great turn out of chiefs and even the new Fire Minister was there on her first official fire visit. For me, it was a blast from the past as 20 years ago I was a civil servant working on the New Dimension programme that saw £200m invested in resilience kit after the 9/11 terrorist attacks. Find out more in my write up below.

Resilience comes up elsewhere in this week’s digest as Ofcom hit BT with a £17.5m fine for the 10 hour outage to the 999 service last year. Even with the 30 per cent discount for admitting liability and cooperating, this is a big fine and a salient lesson for all organisations to be prepared because you never know when the worst might happen.

Catherine Levin , Editor of Emergency Services Times

P.S for more news and views, check out our daily digest on the website.

STORY OF THE WEEK

National resilience receives major boost as new training centre unveiled in Merseyside

National resilience receives major boost as new training centre unveiled in Merseyside?

Fire and rescue services from across the country gathered at Aintree in Liverpool to see the new multi million pound home of the National Resilience Centre of Excellence, where services from across the country can train...

READ MORE >

Policing stage

IN THE NEWS

Brigade urges end to rising abuse of firefighters and control room staff

Brigade urges end to rising abuse of firefighters and control room staff

London Fire Brigade ’s Deputy Commissioner is calling for an end to physical and verbal abuse targeted at its staff after new figures show 2023 had the highest number of incidents compared to the...

> Read more

Police chiefs warn violence against women and girls is now a ‘national emergency’

Police chiefs warn violence against women and girls is now a ‘national emergency’?

Police chiefs have outlined the scale of Violence Against Women and Girls (VAWG) in England and Wales in a national policing statement bringing together data and analysis...

> Read more

Ambulance service introduces virtual reality technology to train incident commanders

Ambulance service introduces VR to train incident commanders

South Western Ambulance Service NHS Foundation Trust is using VR technology to provide its incident commanders with an immersive training experience to test their knowledge, skills and decision making in a realistic environment...

> Read more

Regulator levies hefty fine on BT after 999 outage

Regulator levies hefty fine on BT after 999 outage

Ofcom has fined BT £17.5m for being ill-prepared to respond to a catastrophic failure of its emergency call handling service last summer, where over a ten hour period it failed to connect over 12,000 999 callers to the emergency services...

> Read more

ESS ETS

IN DEPTH

Mobile electronic patient records for ambulances deliver efficient care on the frontline

Mobile electronic patient records for ambulances deliver efficient care on the frontline

In the dynamic and high-pressure environment of emergency services, every second counts. OneResponse by Dedalus , is a mobile EPR system, designed specifically for ambulance services in the UK, that enables paramedics to access and enter critical patient data on the go.

> Read more

The impact of hotspot policing: reducing crime, one neighbourhood at a time

The impact of hotspot policing: reducing crime, one neighbourhood at a time

Bruce Clark , Senior Product Manager, NEC Software Solutions explores the impact of hotspot policing and how police forces across the UK are continually seeking innovative strategies...

> Read more

WEEKEND READING

What minority ethnic police officers face on the job: and how to fix policing culture

What minority ethnic police officers face on the job: and how to fix policing culture

The 2022 Casey review highlighted deep-seated racism, sexism, and homophobia in the Met Police, yet recent data indicates these issues are worsening. Associate Professor Tara Lai Quinlan calls for a national strategy...

READ MORE >


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Great to see Merseyside at the forefront of innovation. Liverpool is also the home of inventor - Jez Brandon - who has developed the latest and safest patented Quadrasonic Directional Siren System. It enables motorists to easily judge the speed and direction of Emergency Vehicles and take appropriate action - without panicking. Demonstrations available on request. 07964 269 350 www.directionalsirens.com

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