n. 23/2025
Welcome to our new newsletter edition! Dive into the latest updates on Customer Communication and Customer Experience Management.
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New! Industry CCM Resources?
Discover how Customer Communications Management has addressed and helped solve a variety of challenges industries. Explore our resources for inspiration and insight on how to optimize customer communications in your industry of interest.
View more ebooks, infographics, whitepapers and more in our resources center.?
CCM Content Scenario
Unlock the potential of your business communication with #CustomerCommunicationManagement!
In this ebook, we’ll show you how to bring personalization and interactivity to your #customerjourney.?