The Myth About Bad Clients
You know alllll the ways that clients can be bad: ??
?? The ones who give you a shoebox full of receipts on April 14th (“Hey, I heard the deadline was tomorrow, so I thought you might want this.”)
?? The one who’s made an unbelievable mess of their QB, and says, “Can’t you just fix it?"
?? The one who calls you 8 times in an hour, and when he doesn’t get through, he starts text-blitzing you.
I am sure you have a story or two to add to the list.
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But here’s the thing.
What if there were no such thing as a bad client? ??
What if “bad clients” simply existed to show your practice where your communications need shoring up, where your systems have gaps, and where your boundaries need clarifying and sticking to?
What if your best “you’ll never believe this one!” clients were actually gifts to your practice? ??
(And if they really are not a gift, why do you keep them?)
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You can hold on to your "bad" clients for another year. But you don’t have to.
Why not improve your onboarding, improve your delivery process, clarify your boundaries (or establish them, to start) and communicate expectations, so clients have a better experience and so do you? ??
Once you realize that there’s no such thing as bad clients, only clients you either:
?? learn from them.
or
?? fire them (and then still learn from them. :)
You put yourself in the driver’s seat of your practice.
And if you have somewhere to go, you’re better off getting your hands on the wheel.
Get your hands on my coaching options in the link below! ??
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Strategic Growth Advisor for 7+8 Figure Project-Based Firms | Unlock Profit, Build Autonomous Teams, and Level Up Without Burnout
2 年I know exactly what you mean. And once all these factors are taken care of the “bad clients”, and yes they do indeed exist, won’t fit your processes, systems and team personalities, and can kindly be shown the exit.