The Mystery Of What and What Not of ZiPi
Sukrat Ray
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ZiPi is a new generation app-store build on latest technology (Conversational interface, Chatbots) connecting customers with businesses, services and organization in real time via easy to use interface.
It is difficult to accept something new often because of no precedence. When you innovate the world is filled with questions and it becomes extremely difficult to explain what you have achieved or the magnitude of the impact it will create. ZiPi is a innovation and there is nothing similar to it across the globe, this blog is an insight to What ZiPi is and What it is not.
Before we begin to explain ZiPi, let us give you an understanding of the reasons we felt the need to innovate and develop ZiPi and what are the problems it actually addresses.
WHAT is ZiPi
There are multiple ways to explain what ZiPi is :
- A new generation app store to host applications and ecosystem to interconnect apps.
- A universal conversational interface for apps.
- A commerce enabled ecosystem for apps.
WHAT ZiPi IS NOT
- ZiPi is not an AI driven Chatbots like NiKi.ai, FB Messenger bots, Slack Bots, Telegram Bots etc.
For one thing, people are lazy?—?it’s easier to click a button, as we do on apps and websites, than to type out a whole sentence that the bot may well not understand.
And people don’t write well. The text they input may be full of grammar and spelling errors and colloquialisms that are bound to confuse the hapless AI.
As a result, many users get frustrated with bots that simply can’t understand their requests, and even does the opposite of what they’re asking for.Instead of just using free-text communication with a bot, ZiPi uses interface presenting options to the user and guide them through a decision-making process creating new UI.
Please note: We believe as of yet, AI is not completely ready to speak with users. When it come to chatbots, UI not AI is key.
- ZiPi is not a AI driven personal assistant application like Haptik, Helpchat or Lookup
Personal Assistant Apps have seen a sudden surge in the Indian Markets but we strongly believe that personal assistant apps will prove to be effective in providing service in cases with long and very specific queries in cases where
- The user is not in a hurry to resolve his queries.
Ex:- I am planning a trip with family to Australia in June what are the best packages.
Ex:- I have got a flat tyre on the highway and no one nearby, can you help?
- The user has a very particular task at his hands for which he has no clue how to accomplish
ZiPi is an app store where even personal assistant apps can be hosted. We do not provide service but a technology platform where the service providers can make their apps and leverage on interconnectivity with other apps.
- ZiPi is not Justdial on chat
Reiterating what is stated above, Justdial has done a phenomenal job in getting the phone numbers of any business you want and they would be the best people to provide the same service on chat as well. We are providing a technology platform with universal interfaces to built apps over it.
WHY WILL USERS LOVE ZiPi
ZiPi app store is the answer to all user problems .
- Multiple Applications for multiple tasks
- Limited Mobile Storage restricting the number of apps the user can keep
- Universal Interface for all applications across various businesses and services.
- When it come to chat bots we have focused more on UI then AI
WHY WILL BUSINESS LOVE ZiPi
ZiPi app store is the answer to all business problems .
- Easily Accessible and Affordable Technology
- Way to bypass middlemen and aggregator resulting in higher profits
- Self controlled customer front end.