MY POINT OF VIEW N°1

Please, kindly add your opinion to help us to develop and better sharpen our business approach and tips, in order to become better business developer.

CRITERIA FOR PURCHASES

• THE DELIVERY PERIOD

It's very important because it goes beyond availability, so it's important to specify the delivery delay, even if we have all the item's in stock, and also to consider this delay per article and quantity requested.

• THE QUALITY

That of the product first, which in reality rests on the "CREDIBILITY" of the Manufacturer and even the Supplier (whose credibility rests on its relationship with the manufacturer + its ability to prove it + the saller to defend this quality if necessary).

• REACTIVITY

Every need has a precise level of urgency, so it is always important to consider this and to "COMMUNICATE" proactively, to not waste time because after the closing, even having the best offer or the leading position will not be consider.

• SELLING PRICE

This is a very important element because any purchase is budgeted so the APPLICANT (Buyer + End-use Direction) is concerned about the purchase price, which affects its budget, they also care about the bench mark.

MY RETURN OF EXPERIENCE

• A COMMERCIAL OFFER RESPONDING TO THE CUSTOMER'S REQUIRED:

Being the cheapest, having the best quality, having stock or a very good delivery time according to our freight forwarder or "DHL & UPS" doesn't make us favorite during a consultation. I think we should consider:

? The validation of the solution proposed to the customer by: The end-user who knows better the need, not necessarily the product + The purchasers who will present your offers to the decision makers + At least one decision maker.

? Response time to customer request + follow our solution proposal (reassure that it has been received by the right person and on time) + stay on standby and communicate well.

Losing a business is no more serious than not knowing why it was lost.

"The failure and the lesson that comes after questioning".

René MPONDO

Senior Technical Sales & B.D.