My next play!

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I am absolutely thrilled to announce that after a fulfilling ~1.5 years with Common Room, I am embarking on an exhilarating new journey with Uniphore!?

Uniphore boasts a distinguished legacy of being AI native right from its inception at the esteemed IIT Madras campus 15 years ago. In my new role, I will be honored to serve as the Director of AI – Large Language Modeling group. What adds to my excitement is the opportunity to collaborate with an incredible team of AI experts, engineers and product managers across global hubs including Palo Alto, Paris, Tel-Aviv, India and Spain.?

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Why Uniphore??

Uniphore's dedication and focus on harnessing the full power of AI stands out. As one of the pioneering AI native companies, its vision is clear: to infuse AI into every part of the Enterprise that impacts the customers including tech support, customer service, sales, and marketing.? Uniphore’s exceptional AI & engineering team has already crafted, and continues to develop, intricate models that can discern sentiments, intents, and offer pre-configured responses to agents including call flow recommendation and next best steps. Uniphore also takes it one step further and even tracks commitments made during the customer engagements and triggers follow ups to reduce the chance for human error enhancing the customer experience.? It's worth noting the prowess of the in-house multi-modal models; that are designed for scalability and can operate nearly in real-time based on specific requirements.?

Another driving factor is Uniphore's unique heritage. As an IITian myself, it gives me immense pride to see an Indian-incubated technology company making waves on a global scale. Despite the number of tech leaders emerging from India, there are few tech companies with Indian roots operating at such a global scope!??

In today's rapidly democratizing landscape of AI technologies, the genuine competitive edge lies in both the quantity and quality of a company's data capabilities and customer loyalty. Uniphore boasts an impressive portfolio of over 1,500 customers worldwide, who are not just content to stick with the status quo but are eager for the continual roll-out of innovative features. For me, it is this unique position that makes Uniphore an industry leader and a compelling enterprise to contribute to. I am so proud to be part of Uniphore!?

Will continue to post more here! Onwards!?

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