My Monday Rant: Triggers, Responses and Reflections...
Tanki Letuka, MBA
Executive Head Of Department (EHOD) : Revenue Assurance and Fraud Management at Vodacom Mozambique
Monday 10th June 2024, ua tseba what the time is!! #RANTING
I had a very interesting course/training in the past week. I think I'll just rant about it, right here, right now! I learnt a new trick, a trick that lets us deal with emotions and generally, I would say, self-doubt. I am not sure I'm allowed to write about it in detail, but I'll just pick and poke a few highlights for me... first the training, and then then the trick and reflect on my actions and reflections about the week.
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The training. It was an amazing environment, amongst peers, with an amazing instructor. In the training, we were asked to reflect on something that had triggered us in that same week; the training was on a Thursday. I knew one thing that had triggered me, on Monday last week actually, but the trick was to look at why it triggered me; the self talk, what did I tell myself? And then, the trick was to look at what were the other "truths", the possibilities besides what I believed. Then, and only then, could I consider my actions! Sounds easy enough, right? But it's quite not that straight forward. As I type here, I still feel VERY triggered... I still haven't decided what the best course of action is. That's because whatever the other truths I consider, I still come back to the same conclusions, my truths, from my self talk; and that is what triggered me! OK... let's get back to this down the line.?
The trick. The long and the short of it is that we create our own worlds and the way to come out of those is to consider what the other "truths" are or might be. Then, and only then, can you consider your action/s. The idea is that you might have thought of the worst possible reason for whatever you are encountering, and that by thinking around what other truths might me, you will realise the situation is not as horrible as you made it out to be in your head. Noble.?
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Back to my conundrum. Simplification. That, I believe is my problem in this particular situation. My reaction reminded me so much of the motivational speakers' actions and I feel so awful about it; too many similarities for my liking! When you learn a trick like that, you think to yourself that you should ALWAYS find an alternative to your thinking, a better version of what you thought the situation is. But here's the punch to the gut, sometimes, it is just exactly that... you encounter someone, you think they disrespect you and guess what, they do actually disrespect you! So what are your options in this case? Unfortunately this is the bit we did not learn in this course. But, here's how I deal with it, I ignore people who disrespect me. Well, that is to a very large extend AND given it is not a physical confrontation, I mean I would at least have to duck in that situation... and maybe more, if you know what I mean.?
The reflection, before and after training. I think I've always sort of tried to think of my reactions, not in this particular systematic way, but I always really tried to give a real thought to my reactions. Perspective. I often draft emails I never send because I think they'll come forward as too harsh. And in the same perspective, I sometimes sent out emails I know will come off as harsh. See? Sometimes when you consider different perspectives or truths about a situation, you do come back to the same conclusion to the self-talk truths to yourself; this situation IS exactly as you thought - not good!! After... I had a situation that really triggered me after the training, I'm still considering what the other truths might be, but I know my action; I distanced myself from the situation. As I write here, now and today, I feel justified in my action.
Triggers, responses and reflections - what do either mean to you? What triggers you? How do you respond? How do you feel about your responses after? Justified? Bad?
Até proxima semana!