My Learning Experience with SAP S/4HANA Cloud Expertise Services
Johanna Schütterle
Customer Success Manager for #SAPBTP - Passionate about Customer Success in the Cloud | Views are my own
I would like to share with you my development experience during my 3-months fellowship with SAP S/4HANA Cloud Expertise Services and want to share my gratitude to Sarah Tallon and her team for this amazing experience.
After 6 years in customer and partner engagement for the SAP Business ByDesign solution, I took the opportunity to join SAP S/4HANA Cloud Expertise Services to develop skills in SAP S/4HANA Cloud.
SAP S/4HANA Cloud?Expertise Services is a global team with the objective to secure customer “Success in the Cloud” by supporting our customers to adopt and realize lifetime value from their cloud solution. In order for our customers to succeed, we need to boost our partner’s SAP S/4HANA Cloud expertise, support the shift to a cloud mindset, and continue to drive adoption.
The best way to learn is to get engaged and to contribute. During SAP S/4HANA Cloud, Public Edition, Implementation Fundamentals Workshop, I shared with our partners how to navigate the SAP Activate Roadmap, introduced them to SAP S/4HANA Cloud Innovation Cycle and Timelines, and explained the SAP Activate – Discover Phase. Also, I am now “SAP Certified Application Associate - SAP S/4HANA Cloud - Public Edition Implementation with SAP Activate”. (Get your certification here ??)
My personal highlight was to get to know the team during 1:1 calls and to learn more about all the additional tasks they are fulfilling. I much enjoyed my time with the team, as they are very engaging, always supporting each other, and have a great “can do” attitude.
A special “Thank you” to Emma McLarnon , who was my buddy during this fellowship. She has helped me getting started, guided me through the portfolio the team is offering, and supported my learning journey by answering many and more questions ??.
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I have learned a lot and I am truly looking forward to collaborating and engaging with the team in the future!
If you are planning to implement SAP S/4HANA Cloud, I highly recommend checking out the partner-facing Community, where you can ask questions, benefit from the expertise shared, and access their portfolio, e.g. Implementation Fundamentals Workshop.
Now, I am moving on to Alan Brazier 's team, where I will be able to leverage my knowledge and skills to secure customer success through partner success in EMEA North.
Global Head of SAP S/4HANA Cloud Expertise Services - Partner Engagement & Experience - Cloud Success Services
1 年Johanna Schütterle it was an honour & a joy to have you & your co-fellows join us for 3 months. Your energy, focus and passion are a credit to you & your team. Any partners whom you support and guide will be in very capable hands indeed, and their customers on the better path to Public Cloud success as a result!
Director - Digital Transformation & Cloud Enterprise Architecture | SAP Integrated Intelligent & Sustainable Suite | Cloud ERP - SAP S/4HANA Cloud | Sales & Presales | Consulting | Strategy | Adoption
1 年Glad to have you for the short period in our team Johanna! We got to learn too from you and you set a great example for those wanting to transition from SAP Business ByDesign to SAP S/4HANA Cloud, public edition.
Director Presales & Projects at Inflexion Tech
1 年Congratulations and wish you all the best in your new journey