My client was struggling with...
????????? ???????????? - Operations/Supply Chain Lean Specialist.
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????????? ???????????? - Operations/Supply Chain Lean Specialist.
An engineer at heart, I enjoy seeing businesses run efficiently. I work in Operations & Supply Chain encouraging communication and collaboration; working with processes and people.
A former client used to get massively stressed on the last week of every month.
"Month End Syndrome" was very real. The business had lumpy dispatch; almost nothing in the early part of the month then...
The MD would be constantly 'monitoring' shipments and the last days of the month became a panic. This translated into late-night working and people from other parts of the business being pulled in to frantically push boxes out of the door.
Mistakes were inevitable, and this rolled into customer dissatisfaction!
Within a few days of working with my client, I found a system issue. Once I had discovered the issue, the fix was complex but the solution was swift.
The measurable result was a small increase in OTIF (On-Time In Full) dispatches. The intangible result was vastly reduced workload across the business.
Less effort, better results.
Are your systems reflective of the situation on the ground? How can you tell?
DM me if you want an easier life and let's see if we can make Month End Syndrome a thing of the past.