Mulesoft - Anypoint Exchange - Einstein Copilot! Use Einstein Copilot for API search!

Einstein Copilot

Einstein Copilot is a Conversational AI for CRM.

With it you can give everyone the power to get work done faster so they can focus on their customer and create trusted prompts with all your data.

Get more work done. Promptly. That's the power of AI-infused actions, right in the flow of work.

With the Actions you can query and summarize any record in Salesforce with out-of-the-box actions and create custom actions for your unique business needs that pull in relevant data from anywhere.

Mulesoft - Anypoint Exchange - Copilot

With MuleSoft, companies can extend Copilot by giving it access to APIs that allow it to interact with any system in the enterprise in a secure and governed way. This extends from cloud and SaaS applications to legacy systems and mainframes, enabling you to unlock data and execute actions with AI.

When Copilot is extended with MuleSoft APIs, users can interact with the conversational interface across Salesforce applications and Copilot can reference data and execute actions in external systems without the user ever leaving the context of their workflow.

Scenario

The scenario is this: We want to help developer to find APIs across the organizations and APIs that are published on Anypoint Exchange.

What are the steps? See this:

1- First of all we need to design the specification of our API with Design Center, publish it on Exchange, implement the business logic in Anypoint Studio and then deploy it on our CloudHub.

Scope: this API use the Anypoint Platform's APIs in order to access to Anypoint Exchange and search assets based on name given in input. Retrieve all releated assets, orchestrate the data received, transform it ad return it in a Json format.

2- After that API is up and running, we need to create a Named Credential on Salesforce for the API's endpoint.

3- At this point, from External Services it's necessary import Exchange asset published before (after that access to Anypoint Platform from Salesforce is configured)

4- Create a new Flow on Salesforce as in the image. Only 2 components : an Action, that call API method and an Assignment for save the result from response received.

5- Last step is configure an Action for Copilot where we set the input and the output informations for our flow.

What remains to be done? Test what you've done using Einstein Copilot!

See this video: