M&T CEO apologizes for troubled People's conversion

M&T's CEO says 'first impressions matter' after conversion backlash: René Jones explained to shareholders how breakdowns occurred following M&T Bank 's acquisition of People's United Financial. An analyst called the remarks a "big mea culpa."

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SVB shares fall sharply after $1.8B in surprise bond losses: Shares in Silicon Valley Bank 's parent company plunged 60% after executives announced they would sell a large bond portfolio at a big loss. The market "seems to be pricing in greater liquidity needs" than the bank currently anticipates, one analyst said.

Senate Democrats press ABA to crack down on 'check washing': The lawmakers, led by Senate Banking Committee Chairman Sherrod Brown, D-Ohio, said that "banks are delaying the process of resolving their fraud claims by weeks and even months."

Read more in regulation: Former regulator Julie Williams to join Anchorage Digital Bank's board; Rep. Andy Barr reintroduces CFPB funding bill.

Mastercard testing quantum computing for loyalty and rewards: Card network 萬事達卡 is examining how to make incentives more personal by using advanced technology to sift through a trove of consumer spending data.

Podcast: Lost in translation: Why non-English speakers can struggle at banks: Consumers who aren't proficient in English have long struggled to get help from banks in their preferred language. Banks and regulators are trying to fix that, but the solution has taken years.

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